comways

DIGITAL CONVERSATIONS FOR BETTER CONTACTS

Highlights CONSULTANCY: Transformation of your Omnichannel strategy into requirements,Lead business case creation and implementation roadmap,Manage RFP, assist in analysis of providers responses & selection,Project Management, andTraining DELIVERY:Solution design,Build and integration,Technical run, and Evolution Support PACKAGED MODULES: Chatbot, Case Manager,Integrated/omnichannel,KPIs analytics,WFM, andCoaching Description For over a decade, comways is helping organizations across industries to provide better customer experience in an Omnichannel mode; empowered by strong partnerships with leading CRM/CTI /AI vendors and by holding profound expertise in the contact centre arena, comways became a TRUSTED integrator of leading brands in the Benelux and France, such as Sodexo, Euroconsumers, NMBS, STIB, Mutualité-Chretien, Thalys, Securitas, Renaults, IKEA and Intrum.

  • Certified Professionals

    14
  • Salesforce Certifications

    48
  • Appexchange Reviews

    6
  • Appexchange Rating

    4.8/5
  • YEAR OF FOUNDING

    n/a
  • Email

  • Phone

  • Visit Website

  • comways

# Focus

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (48)

Salesforce Certified Administrator

10 x Salesforce Certified Administrator

Service Cloud Consultant

7 x Service Cloud Consultant

Platform Developer I

4 x Platform Developer I

Associate Administrator

4 x Associate Administrator

Service Cloud Voice Accredited Professional

3 x Service Cloud Voice Accredited Professional

Contact Center Accredited Professional

3 x Contact Center Accredited Professional

Associate Platform Developer I

3 x Associate Platform Developer I

Certified AI Associate

3 x Certified AI Associate

Salesforce Certified Associate

2 x Salesforce Certified Associate

App Builder

2 x App Builder

Certified Marketing Associate

2 x Certified Marketing Associate

Service Cloud Einstein Accredited Professional

1 x Service Cloud Einstein Accredited Professional

Process Automation Accredited Professional

1 x Process Automation Accredited Professional

Digital Engagement Accredited Professional

1 x Digital Engagement Accredited Professional

Platform Developer II

1 x Platform Developer II

Sharing & Visibility Architect

1 x Sharing & Visibility Architect

# Portfolio

Key clients:

# Geographic Focus

Languages: Dutch, English, French

International: Belgium, Bulgaria, Portugal, Spain

# You will also like these Salesforce partners


Guiding your digital transformation

Talent Peaks is a niche Salesforce consulting partner for Professional services, Staffing & Recruitment services and Media services. We guide your growth by designing customer journeys, implementing Salesforce apps and making data valuable.

Certified Professionals: 15

AppExhange Reviews: 24

AppExhange Rating: 4.7

International: 3 Countries

View Profile

Let the minds of tomorrow guide you today!

We help you in assessing your needs and transforming your company into an agile structure ready to take on all your challenges. Our expertise in IT and Change Management gives us the opportunity to give your company the growth it deserves.

Certified Professionals: 33

AppExhange Reviews: 5

AppExhange Rating: 4.8

International: Belgium

View Profile

Achieving business objectives - to the max

Here at Customertimes, we help our customers maximize their investment in Salesforce by unleashing the intrinsic value of the Platform.

Certified Professionals: 161

AppExhange Reviews: 3

AppExhange Rating: 4.3

International: 11 Countries

View Profile

We aim to build the best digital architecture to enable long lasting succes

We are a global Salesforce consulting firm that serves a broad mix of businesses, ranging from startups to big corporations. We help our clients make significant and lasting improvements to their performance.

Certified Professionals: 267

AppExhange Reviews: 106

AppExhange Rating: 4.9

International: 7 Countries

View Profile

Business Transformations for Real !

Novera is a project-oriented consulting company, offering various services around the Salesforce platform. Flexible, dynamic, and willing to deliver value based on technology, our next mission is to make your digital transformation for real !

Certified Professionals: 42

AppExhange Reviews: 21

AppExhange Rating: 4.9

International: Belgium

View Profile