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Certified Professionals
16 -
Salesforce Certifications
52 -
Appexchange Reviews
6 -
Appexchange Rating
4.8/5 -
YEAR OF FOUNDING
n/a -
Email
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Phone
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comways
DIGITAL CONVERSATIONS FOR BETTER CONTACTS
Highlights CONSULTANCY: Transformation of your Omnichannel strategy into requirements,Lead business case creation and implementation roadmap,Manage RFP, assist in analysis of providers responses & selection,Project Management, andTraining DELIVERY:Solution design,Build and integration,Technical run, and Evolution Support PACKAGED MODULES: Chatbot, Case Manager,Integrated/omnichannel,KPIs analytics,WFM, andCoaching Description For over a decade, comways is helping organizations across industries to provide better customer experience in an Omnichannel mode; empowered by strong partnerships with leading CRM/CTI /AI vendors and by holding profound expertise in the contact centre arena, comways became a TRUSTED integrator of leading brands in the Benelux and France, such as Sodexo, Euroconsumers, NMBS, STIB, Mutualité-Chretien, Thalys, Securitas, Renaults, IKEA and Intrum.
# Focus
# Salesforce Expertise
# Certifications (52)
11 x Salesforce Certified Platform Administrator
7 x Salesforce Certified Service Cloud Consultant
5 x Salesforce Certified Agentforce Specialist
4 x Salesforce Certified Platform Developer
4 x Associate Administrator
3 x Contact Center Accredited Professional
3 x Salesforce Certified Platform App Builder
3 x Associate Platform Developer I
3 x Salesforce Certified AI Associate
2 x Salesforce Certified Platform Foundations
2 x Salesforce Certified Marketing Cloud Engagement Foundations
1 x Process Automation Accredited Professional
1 x Salesforce Certified Platform Developer II
1 x Salesforce Certified Platform Sharing and Visibility Architect
1 x Salesforce Certified Platform Data Architect
1 x Salesforce Certified Application Architect
# Portfolio
Key clients:
# Geographic Focus
Languages: Dutch, English, French
International: Belgium, Bulgaria, Portugal, Spain
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Let the minds of tomorrow guide you today!
We help you in assessing your needs and transforming your company into an agile structure ready to take on all your challenges. Our expertise in IT and Change Management gives us the opportunity to give your company the growth it deserves.
Certified Professionals: 29
AppExhange Reviews: 7
AppExhange Rating: 4.8
International: Belgium
We're a Benelux Salesforce Consulting Partner.
Help our clients FORWARD with their Digital Commerce and optimisation of their Customer Journeys, becoming a true customer company using the state-of-the-art Salesforce Customer Success Platform.
Certified Professionals: 67
AppExhange Reviews: 50
AppExhange Rating: 4.8
International: Belgium
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