Customer Interaction and Marketing Automation
Cognospace is the combination of agile technologies, CRM and marketing automation tools offered in a managed services form, in a way that optimizes the complicated life cycle of a commercial journey, aligning business objectives with the generation and communication of content that’s more relevant in time, channel and context, all in all, to achieve a better user experience, lowering operative costs while increasing sales and margins.
1. Business objectives – Customer profitability. Different sectors and
2. Marketing Automation - Interactive service at a design, execution
and measurement/analytics level
3. Outsourcing - Maximum quality with Service Level Agreements (SLAs). Legal Regulations Fulfillment
4. Software as a Service platform - Adaptable, scalable and easy to integrate with other solutions
5. Machine learning - Optimization and Improvement
# Service lines
# Salesforce Expertise
# Certifications (83)
19 x Salesforce Certified Marketing Cloud Email Specialist
14 x Salesforce Certified Administrator
10 x Marketing Cloud Consultant
6 x Tableau CRM & Einstein Discovery Consultant
5 x Associate Administrator
4 x App Builder
3 x Salesforce Certified Associate
3 x Sales Cloud Consultant
3 x Experience Cloud Consultant
2 x Platform Developer I
2 x Marketing Cloud Developer
2 x Service Cloud Consultant
2 x Salesforce Certified Marketing Cloud Administrator
1 x Process Automation Accredited Professional
1 x Marketing Cloud Advanced Cross Channel Accredited Professional
1 x Financial Services Cloud Accredited Professional
1 x Tableau Certified Data Analyst
1 x Heroku Developer Accredited Professional
1 x Associate Platform Developer I
1 x Field Service Consultant
# Geographic Focus
Languages: English, Spanish
International: Mexico, Spain
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