-
Certified Professionals
5 -
Salesforce Certifications
21 -
Appexchange Reviews
0 -
Appexchange Rating
0/5 -
YEAR OF FOUNDING
1992 -
Email
lidia.herrero@neoris.com -
Phone
+1 305.728.6000 - Visit Website Instant Quote
Neoris
Rethinking Customer Experience
Highlights Discovery of customer management maturity Co-create and deliver customer engagement innovation models Deliver solution MVPs Description Creating customer loyalty requires a critical balance between creating and delivering great products and delivering an amazing customer experience. The ability to predict and anticipate customer demands and their need for service is what defines businesses that deliver a great customer experience.Successful companies deliver a hyper-personalized customer management experience across all touch points and channels – they create a single customer view across online and in-store channels. They leverage big data and analytics to continuously understand customer behavior and satisfaction while dynamically tuning operational processes to ensure optimal satisfaction.
# Focus
# Salesforce Expertise
# Certifications (21)
11 x Certified Administrator
3 x Marketing Cloud Email Specialist
3 x Platform Developer 1 Certifications
1 x Certified Sales Consultant
1 x Certified Service Consultant
1 x Field Service Lightning
1 x Marketing Cloud Consultant
# Portfolio
Key clients:
# Geographic Focus
Languages: English, Portuguese, Spanish
International: Argentina, Mexico, Spain
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