United States
United Kingdom
Australia
India
Canada
Germany
France
Spain
-
Partner Tier
silver -
YEAR OF FOUNDING
1995 -
Appexchange Reviews
1 -
Appexchange Rating
4.5/5 -
Certified Professionals
13 -
Email
contact@cbs-cx.com -
Phone
+49 6221 3304-0 - Visit Website Instant Quote
Summary
Highlights Marketing processes with increased efficiency and productivity: Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control Effective sales Management: Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks Customer retention through flexible (after-sales) service processes: Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.
# Focus
# Service lines
# Salesforce Expertise
# Certifications (51)
# Portfolio
Key clients:
# Geographic Focus
Languages: English, German
International: Germany
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