CBS CX

Global Solutions. Best Practice for Industrial Companies.

Summary

Highlights Marketing processes with increased efficiency and productivity:
Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control

Effective sales Management:
Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks

Customer retention through flexible (after-sales) service processes:
Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service

Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.

  • Partner Tier

    registered
  • YEAR OF FOUNDING

    1995
  • Appexchange Reviews

    0
  • Appexchange Rating

    0/5
  • Certified Professionals

    12
  • Email

    contact@cbs-cx.com
  • Phone

    +49 6221 3304-0
  • Visit Website

  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX

# Focus

# Service lines

50%
50%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (45)

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

# You will also like these agencies


HCL Technologies

HCL accelerates business transformation on Cloud by offering an integrated approach towards business processes, technology, application and data. HCL delivers end to end services across the salesforce.com product suite and several industry verticals.

Certified Professionals: 261

AppExhange Reviews: 3

AppExhange Rating: n/a

International: 12 States


We specializes in Salesforce implementations for Franchisors & Franchisees

Frustrated with tech guys that don’t get franchising? Our team of franchise systems specialists will help you design and implement the right Salesforce project. So, you will get the visibility, speed and agility your brand and franchisees deserve.

Certified Professionals: 4

AppExhange Reviews: 17

AppExhange Rating: n/a

International: 13 States

PwC

PwC


Business. Experience. Technology.

PwC takes your business further as they build customer-centricity and adaptability directly into your systems and processes, keeping you ready for what’s next. Their consulting company will solve the most complex business problems with industry expertise, automation capabilities, and profound experience. Since 2013, PwC has won the most Salesforce Innovation Awards as compared to any other partner. The company goes end-to-end to ensure every implementation is done with certainty and adapts to future business upgrades.

Certified Professionals: 1179

AppExhange Reviews: 1

AppExhange Rating: n/a

International: 45 States


It's always now

Bluewolf is the first & only global consulting agency that is solely Salesforce-focused. We design, create, & innovate digital solutions & customer & employee experiences for companies of all sizes, no matter where they are on their Salesforce journey.

Certified Professionals: 1934

AppExhange Reviews: 59

AppExhange Rating: n/a

International: 44 States


More than CRM - SMARTrms - Salesforce.com Partner - Switzerland

Salesforce Implementation - Switzerland - Europe - Worldwide> Salesforce implementation & integration> Salesforce process consulting > Salesforce training & support

Certified Professionals: 2

AppExhange Reviews: 1

AppExhange Rating: n/a

International: 3 States