cbs CX - Customer Experience | Your Partner for CRM & SAP ERP E2E Integration

Global Solutions. Best Practice for Industrial Companies.

Summary

Highlights Marketing processes with increased efficiency and productivity: Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control Effective sales Management: Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks Customer retention through flexible (after-sales) service processes: Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.

  • Partner Tier

    gold
  • YEAR OF FOUNDING

    1995
  • Appexchange Reviews

    0
  • Appexchange Rating

    0/5
  • Certified Professionals

    12
  • Email

    contact@cbs-cx.com
  • Phone

    +49 6221 3304-0
  • Visit Website

  • cbs CX - Customer Experience | Your Partner for CRM & SAP ERP E2E Integration
  • cbs CX - Customer Experience | Your Partner for CRM & SAP ERP E2E Integration
  • cbs CX - Customer Experience | Your Partner for CRM & SAP ERP E2E Integration
  • cbs CX - Customer Experience | Your Partner for CRM & SAP ERP E2E Integration
  • cbs CX - Customer Experience | Your Partner for CRM & SAP ERP E2E Integration
  • cbs CX - Customer Experience | Your Partner for CRM & SAP ERP E2E Integration
  • cbs CX - Customer Experience | Your Partner for CRM & SAP ERP E2E Integration

# Focus

# Service lines

50%
50%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (45)

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

# You will also like these agencies

Tech Mahindra

Tech Mahindra

platinum PARTNER
Business Consulting, Integration, Implementation, Post Implementation

Since 2006, Tech Mahindra has been a valued global partner for Salesforce.com. Our expertise encompasses an extensive background of large enterprise implementations, integrations, support & maintenance as well as development of solutions on SFDC platform.

Certified Professionals: 721

AppExhange Reviews: 2

AppExhange Rating: 5

International: 17 States

View Profile

Sopra Steria

Sopra Steria

platinum PARTNER
Delivering Transformation. Together.

European leader in digital transformation with one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development, infrastructure management and business process services.

Certified Professionals: 68

AppExhange Reviews: 5

AppExhange Rating: 5

International: 10 States

View Profile

Salesfive

Salesfive

platinum PARTNER
We aim to build the best digital architecture to enable long lasting succes

We are a global Salesforce consulting firm that serves a broad mix of businesses, ranging from startups to big corporations. We help our clients make significant and lasting improvements to their performance.

Certified Professionals: 20

AppExhange Reviews: 2

AppExhange Rating: 5

International: 7 States

View Profile

NTT

NTT

platinum PARTNER
Salesforce Strategy, Consulting, Implementation, Management Services

As the 55th largest company in the Global Fortune 500, NTT provides enterprise-grade digital business transformation and business consulting with world-class advisory, implementation, and management of cloud applications for industries globally.

Certified Professionals: 628

AppExhange Reviews: 21

AppExhange Rating: 5

International: 29 States

View Profile

Mavens

Mavens

gold PARTNER
Experts in Life Sciences and Cloud Computing

Our mission is to connect people to cures through cloud technology and trusted partnerships. Mavens implements software that transforms the way organizations engage with healthcare professionals, patients, and consumers.

Certified Professionals: 57

AppExhange Reviews: 49

AppExhange Rating: 5

International: 9 States

View Profile