-
Certified Professionals
12 -
Salesforce Certifications
45 -
Appexchange Reviews
0 -
Appexchange Rating
0/5 -
YEAR OF FOUNDING
1995 -
Email
contact@cbs-cx.com -
Phone
+49 6221 3304-0 - Visit Website Instant Quote
CBS CX
Global Solutions. Best Practice for Industrial Companies.
Highlights
Marketing processes with increased efficiency and productivity:
Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control
Effective sales Management:
Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks
Customer retention through flexible (after-sales) service processes:
Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service
Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.
# Focus
# Service lines
# Salesforce Expertise
# Certifications (45)
13 x Certified Administrator
8 x Certified Sales Consultant
8 x Certified Service Consultant
4 x Field Service Lightning
3 x Platform Developer 1 Certifications
3 x CPQ Specialist
2 x Marketing Cloud Email Specialist
2 x App Builder
1 x Community Cloud Consultant
1 x Data Architecture and Management Specialist
# Portfolio
Key clients:
# Geographic Focus
Languages: English, German
International: Germany
# You will also like these Salesforce partners
We make marketing technology work
Emark delivers Marketing Cloud, Commerce Cloud, Sales & Service Cloud, DMP, Datorama & Mulesoft as a single, integrated solution. Reach your customers anywhere and anytime on a personal level.
HCL Technologies
HCL accelerates business transformation on Cloud by offering an integrated approach towards business processes, technology, application and data. HCL delivers end to end services across the salesforce.com product suite and several industry verticals.
Certified Professionals: 2180
AppExhange Reviews: 55
AppExhange Rating: 4.8
International: 12 Countries
Salesforce Beratung und Entwicklung
Beratung und Entwicklung für kleine und mittlere Unternehmen.
Certified Professionals: 4
AppExhange Reviews: 0
AppExhange Rating: 0
International: Germany
hanseflow - Digitale Transformation von Vertrieb & Service
hanseflow unterstützt Sie im Wandel zum kundenorientierten, digitalen Unternehmen. Wir entwickeln Salesforce und digitale Geschäftsprozesse. Unsere Mission ist es Salesforce und Prozesse für erfolgreiche Kundenbeziehungen zusammenzubringen.
Unser Fokus: Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Pardot
Als CRM Experten und zertifizierter Salesforce Partner in Deutschland bieten wir neben Salesforce Beratung, Implementierung, Datenintegration und Schulungen auch Force.com Services wie APP-, Apex-, Visualforce- und Lightning-Entwicklung an.
Certified Professionals: 79
AppExhange Reviews: 19
AppExhange Rating: 4.9
International: Germany