CBS CX

Global Solutions. Best Practice for Industrial Companies.

Highlights Marketing processes with increased efficiency and productivity:
Campaign management | Distribution of newsletters | Event management | External list management | Segmentation | Budget planning and cost control

Effective sales Management:
Support in sales and account planning | Sales pipeline | Operational support in activity, lead, and opportunity management | Integrated quotation and order processing, including availability checks and credit limit checks

Customer retention through flexible (after-sales) service processes:
Service contract and order processing | Complaints and returns handling | Resource planning for service technicians | Field Service

Description Our main focus is on integrating Salesforce in end-to-end business processes. cbs is not limited to pure implementation of sales, service and marketing processes. Genuine CRM starts heading for the customer to get a 360 degree view on all relevant customer data and processes. As a full-service provider cbs help customers to integrate Salesforce solutions in their system landscapes. cbs focuses especially on Salesforce to SAP ERP and SAP CRM Integration.

  • Certified Professionals

    27
  • Salesforce Certifications

    91
  • Appexchange Reviews

    8
  • Appexchange Rating

    4.7/5
  • YEAR OF FOUNDING

    1995
  • Email

    contact@cbs-cx.com
  • Phone

    +49 6221 3304-0
  • Visit Website

  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX
  • CBS CX

# Focus

# Service lines

50%
50%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (91)

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

# You will also like these agencies


CRM Lösungen für B2B Vertrieb, Marketing und Service.

Hanse CRM ist die Spezialberatung für B2B-Relationship-Management und Digitalisierung. Als vielfach zertifizierter Salesforce & Pardot Partner haben wir uns auf praxisnahe und skalierbare Lösungen für kleine u. mittelständische Unternehmen spezialisiert.

Certified Professionals: 10

AppExhange Reviews: 32

AppExhange Rating: 4.9

International: 3 Countries


Salesforce consulting and development for your digital success

ScienceSoft is a US-based IT consulting and software development company founded in 1989. We are a team of 700 employees, including technical experts and BAs.

Certified Professionals:

AppExhange Reviews: n/a

AppExhange Rating: n/a

International: 11 Countries


Don't Just Do Digital, Be Digital

Cognizant provides end-to-end Salesforce implementation services. They have won multiple Salesforce Partner Awards in different categories from 2014 up to the current year. The consulting company commits to bring strong cross-industry knowledge from a global scale and drive your company’s next-generation business development through advanced AI technologies and CX transformations. With Cognizant, you can maximize your ROI and deliver a higher business value and market penetration.

Certified Professionals: 10779

AppExhange Reviews: 97

AppExhange Rating: 4.7

International: 33 Countries


IT, Services and Consulting

Lufthansa Industry Solutions is a service provider for IT consulting and system integration. This subsidiary of Lufthansa supports its customers in the digital transformation of their companies.

Certified Professionals: 34

AppExhange Reviews: 7

AppExhange Rating: 4.5

International: 2 Countries


Experts in customer service & customer experience

We help our customers achieve lasting reductions in customer service workload through increased process efficiency while enhancing customer satisfaction.

Certified Professionals: 17

AppExhange Reviews: 12

AppExhange Rating: 4.9

International: Germany