If you are faced with the challenges of legacy premise-based systems not meeting your business needs.
- Do you require your employees to use several systems to serve your customers?
- Do you lack a single interface that provides insight into your customers?
- Are you providing service in a single or siloed channel with no integration into your CRM?
If you answered yes to any of these questions, then talk to us! We have been a leading provider of customer engagement solutions since 1997! We can help you take your customer service to the next level.
We specialize in transforming contact centers into customer engagement centers. We provide consulting services and software solutions for a complete CX solution built on the Salesforce platform. We empower businesses to deliver omnichannel customer engagements, improve employee productivity, and drive business insights.
# Service lines
# Salesforce Expertise
# Certifications (29)
Key clients: West, PacifiCorp, SMART, Now TV
# Geographic Focus
International: United States, Canada
United States: California, Florida, Tennessee
Canada: Alberta, British Columbia, Ontario