ZS Associates

Feedback When It Matters

The rules of engagement with healthcare providers are changing. HCPs are more digitally connected than ever, which creates far more opportunities for life sciences sales reps to connect with their customers. But that digital connectivity also is changing how HCPs want to communicate with life sciences organizations. According to ZS’s research, 56% of prescribers now restrict those interactions.

To succeed, life sciences companies need to evolve their sales and marketing approach, and embrace customer-centric marketing. CCM enables organizations to integrate promotional efforts and better manage communications, using rich insights to optimize the customer journey.

ZS delivers end-to-end solutions that integrate strategy, implementation and optimization, with hands-on support. We stick to the highest industry standards and work closely with our clients. Combining strategic consulting with marketing planning and execution, we bring insights to light that inform a precise CCM plan designed to succeed in today’s evolving market environment.

Highlights

  • ZS is a global life sciences consulting firm with more than 30 years of experience, and nearly 5,000 experts in strategy, analytics and technology.
  • We build a direct link between your customer engagement strategy and your tactical plan—ensuring that strategies and content are connected so that customer responses to one tactic will influence the next. In this world, Automation is key.
  • ZS puts customer channel and message preferences together to create data-backed engagement strategies, leveraging historical customer engagement data, market changes, and financial forecasting.
  • Certified Professionals

    178
  • Salesforce Certifications

    422
  • Appexchange Reviews

    77
  • Appexchange Rating

    4.9/5
  • YEAR OF FOUNDING

    1983
  • Email

    web@zs.com
  • Phone

    (855-972-4769)
  • Visit Website

  • ZS Associates
  • ZS Associates
  • ZS Associates
  • ZS Associates

# Focus

# Service lines

15%
15%
70%

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (422)

Salesforce Certified Marketing Cloud Email Specialist

60 x Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Platform Developer

41 x Salesforce Certified Platform Developer

Salesforce Certified AI Associate

39 x Salesforce Certified AI Associate

Salesforce Certified Platform Administrator

39 x Salesforce Certified Platform Administrator

Salesforce Certified Agentforce Specialist

35 x Salesforce Certified Agentforce Specialist

Salesforce Certified Data Cloud Consultant

30 x Salesforce Certified Data Cloud Consultant

Salesforce Certified Platform Foundations

21 x Salesforce Certified Platform Foundations

Salesforce Certified Platform App Builder

21 x Salesforce Certified Platform App Builder

Salesforce Certified Tableau Desktop Foundations

20 x Salesforce Certified Tableau Desktop Foundations

Salesforce Certified Marketing Cloud Engagement Administrator

19 x Salesforce Certified Marketing Cloud Engagement Administrator

Health Cloud Accredited Professional

10 x Health Cloud Accredited Professional

Salesforce Certified Marketing Cloud Engagement Consultant

9 x Salesforce Certified Marketing Cloud Engagement Consultant

Salesforce Certified Sales Cloud Consultant

8 x Salesforce Certified Sales Cloud Consultant

Salesforce Certified Platform Sharing and Visibility Architect

8 x Salesforce Certified Platform Sharing and Visibility Architect

Marketing Cloud Personalization Accredited Professional

7 x Marketing Cloud Personalization Accredited Professional

Salesforce Certified Marketing Cloud Engagement Developer

6 x Salesforce Certified Marketing Cloud Engagement Developer

Salesforce Certified Service Cloud Consultant

5 x Salesforce Certified Service Cloud Consultant

Salesforce Certified Business Analyst

5 x Salesforce Certified Business Analyst

Salesforce Certified Platform Developer II

4 x Salesforce Certified Platform Developer II

Salesforce Certified Platform Data Architect

4 x Salesforce Certified Platform Data Architect

Salesforce Certified Application Architect

4 x Salesforce Certified Application Architect

Salesforce Certified OmniStudio Developer

3 x Salesforce Certified OmniStudio Developer

Salesforce Certified MuleSoft Developer

3 x Salesforce Certified MuleSoft Developer

Salesforce Certified JavaScript Developer

3 x Salesforce Certified JavaScript Developer

Salesforce Certified Experience Cloud Consultant

3 x Salesforce Certified Experience Cloud Consultant

Salesforce Certified OmniStudio Consultant

2 x Salesforce Certified OmniStudio Consultant

Salesforce Certified Platform Administrator II

2 x Salesforce Certified Platform Administrator II

Salesforce Certified CPQ Administrator

2 x Salesforce Certified CPQ Administrator

Manufacturing Cloud Accredited Professional

1 x Manufacturing Cloud Accredited Professional

Health Cloud Accredited Professional

1 x Health Cloud Accredited Professional

Salesforce Certified Marketing Cloud Account Engagement Specialist

1 x Salesforce Certified Marketing Cloud Account Engagement Specialist

Salesforce Certified Nonprofit Success Pack Consultant

1 x Salesforce Certified Nonprofit Success Pack Consultant

Salesforce Certified Marketing Cloud Account Engagement Consultant

1 x Salesforce Certified Marketing Cloud Account Engagement Consultant

Salesforce Certified Field Service Consultant

1 x Salesforce Certified Field Service Consultant

Salesforce Certified CRM Analytics and Einstein Discovery Consultant

1 x Salesforce Certified CRM Analytics and Einstein Discovery Consultant

Salesforce Certified MuleSoft Integration Foundations

1 x Salesforce Certified MuleSoft Integration Foundations

Salesforce Certified MuleSoft Platform Integration Architect

1 x Salesforce Certified MuleSoft Platform Integration Architect

# Portfolio

Key clients:

# Geographic Focus

Languages: English, French, German, Japanese, Portuguese, Spanish, Traditional Chinese

International: India, United States

United States: Illinois, Massachusetts, Michigan, New Jersey, Pennsylvania

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Client feedback from AppexChange:
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Certified Professionals: 51

AppExhange Reviews: 29

AppExhange Rating: 4.9

International: 2 Countries

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