Deliverying Success. Enhancing Customer Experience.

Synergetics, a Salesforce Registered SI Partner, provides change management expertise, Salesforce knowledge, resource planning flexibility and smooth transition of responsibility as part of the delivery model. We help our clients enhance the customer experience, maximize profitability, and realize the ROI of by deploying solutions to align sales, service, and marketing.

The Synergetics delivery model consists on 3 key phases: assessment, analysis, implementation.

During the analysis phase, Synergetics focuses on assessing the people and processes in order to apply the technology across the enterprise. For each engagement, Synergetics develops a change management framework to keep the client focused on key success factors: sales effectiveness, contact center effectiveness, customer experience, user adoption.

The delivery model provides an agile, dynamic, and cost-effective implementation framework. Synergetics offers continuous support ensuring sustainability and continuity to maximize ROI, enhance productivity, and optimize business processes.

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# Focus

# Service lines

# Salesforce Expertise


# Certifications (23)

Certified Administrator

6 x Certified Administrator

Certified Sales Consultant

3 x Certified Sales Consultant

Pardot Specialist

1 x Pardot Specialist

Platform Developer 2 Certifications

1 x Platform Developer 2 Certifications

Platform Developer 1 Certifications

1 x Platform Developer 1 Certifications

App Builder

1 x App Builder

Certified Pardot Consultant

1 x Certified Pardot Consultant

Certified Service Consultant

1 x Certified Service Consultant

Education Cloud Consultant

1 x Education Cloud Consultant

Einstein Analytics and Discovery Consultant

1 x Einstein Analytics and Discovery Consultant

Nonprofit Cloud Consultant

1 x Nonprofit Cloud Consultant

Community Cloud Consultant

1 x Community Cloud Consultant

Certified Application Architect

1 x Certified Application Architect

Sharing and Visibility Designer

1 x Sharing and Visibility Designer

Data Architecture and Management Specialist

1 x Data Architecture and Management Specialist

Certified Advanced Administrator

1 x Certified Advanced Administrator

# Portfolio

Key clients: Restaurant Technologies, Inc, JDS Uniphase, Del Labs, Energy Solutions, Ericsson, Rosetta Stone

# Geographic Focus

Languages: English, Japanese, Spanish

International: United States

United States: Kentucky

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Salesforce Value Delivered

CloudMasonry is a full-service and the leading provider of Salesforce consulting services for organizations both large and small across the US. The consulting company leverages its experience with cloud-based systems to help companies discover more significant value in their Salesforce investments. With their extensive experience across major industries, they have combined deep enterprise consulting experience with their collaborative approach to project delivery.

Client feedback from AppexChange:
“CloudMasonry was extremely easy to work with and very knowledgeable. They worked within our budget restrictions and offered as much follow-up support as we needed. I would highly recommend them.”

Certified Professionals: 45

AppExhange Reviews: 20

AppExhange Rating: 4.9

International: 2 Countries

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