Synergetics, a Salesforce Registered SI Partner, provides change management expertise, Salesforce knowledge, resource planning flexibility and smooth transition of responsibility as part of the delivery model. We help our clients enhance the customer experience, maximize profitability, and realize the ROI of Salesforce.com by deploying solutions to align sales, service, and marketing.

The Synergetics delivery model consists on 3 key phases: assessment, analysis, implementation.

During the analysis phase, Synergetics focuses on assessing the people and processes in order to apply the technology across the enterprise. For each engagement, Synergetics develops a change management framework to keep the client focused on key success factors: sales effectiveness, contact center effectiveness, customer experience, user adoption.

The delivery model provides an agile, dynamic, and cost-effective implementation framework. Synergetics offers continuous support ensuring sustainability and continuity to maximize ROI, enhance productivity, and optimize business processes.