MYCOM GmbH

Experts in customer service & customer experience

20 years of experience in the customer service industry.

We will help you get your customer service off the ground with a professional implementation process catered to your specific needs.

To assist you in your daily activities and to uncover hidden productivity potentials in your workflow, we guide you from analysis, planning, and development to implementation and maintenance of your company software.

Experts in Service Cloud, Community Cloud, Field Service, Knowledge, Sales Cloud, and 3rd party integrations.

MYCOM helps companies of all sizes to achieve greatness in customer satisfaction.
We are an independent Salesforce consultancy, based in Berlin and Cottbus.
Also we are passionate about taking companies to the next level by empowering our clients to build the best digital architecture to enable long lasting success at the forefront of digitalization.

  • Certified Professionals

    31
  • Salesforce Certifications

    106
  • Appexchange Reviews

    16
  • Appexchange Rating

    4.9/5
  • YEAR OF FOUNDING

    2001
  • Email

    info@mycom-net.com
  • Phone

    +49 30 46 72 69 000
  • Visit Website

  • MYCOM GmbH
  • MYCOM GmbH
  • MYCOM GmbH

# Focus

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (106)

Salesforce Certified Platform Administrator

21 x Salesforce Certified Platform Administrator

Salesforce Certified Platform App Builder

11 x Salesforce Certified Platform App Builder

Salesforce Certified Service Cloud Consultant

11 x Salesforce Certified Service Cloud Consultant

Salesforce Certified Sales Cloud Consultant

9 x Salesforce Certified Sales Cloud Consultant

Salesforce Certified Platform Sharing and Visibility Architect

6 x Salesforce Certified Platform Sharing and Visibility Architect

Salesforce Certified Platform Data Architect

6 x Salesforce Certified Platform Data Architect

Salesforce Certified Platform Foundations

5 x Salesforce Certified Platform Foundations

Salesforce Certified Field Service Consultant

5 x Salesforce Certified Field Service Consultant

Salesforce Certified Platform Developer

4 x Salesforce Certified Platform Developer

Salesforce Certified Business Analyst

4 x Salesforce Certified Business Analyst

Salesforce Certified Platform Administrator II

4 x Salesforce Certified Platform Administrator II

Salesforce Certified Application Architect

3 x Salesforce Certified Application Architect

Salesforce Certified Platform Developer II

2 x Salesforce Certified Platform Developer II

Salesforce Certified Agentforce Specialist

2 x Salesforce Certified Agentforce Specialist

Salesforce Certified Experience Cloud Consultant

2 x Salesforce Certified Experience Cloud Consultant

Salesforce Certified Data Cloud Consultant

2 x Salesforce Certified Data Cloud Consultant

Salesforce Certified Platform Development Lifecycle and Deployment Architect

2 x Salesforce Certified Platform Development Lifecycle and Deployment Architect

Salesforce Certified Sales Foundations

1 x Salesforce Certified Sales Foundations

Salesforce Certified Marketing Cloud Email Specialist

1 x Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Marketing Cloud Account Engagement Specialist

1 x Salesforce Certified Marketing Cloud Account Engagement Specialist

Salesforce Certified MuleSoft Developer

1 x Salesforce Certified MuleSoft Developer

Salesforce Certified JavaScript Developer

1 x Salesforce Certified JavaScript Developer

Salesforce Certified Platform Integration Architect

1 x Salesforce Certified Platform Integration Architect

Salesforce Certified CPQ Administrator

1 x Salesforce Certified CPQ Administrator

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

# You will also like these Salesforce partners


Business Consulting, ISV App Development, Systems Integration

We support your company in optimizing and digitizing your business processes, so that the opportunities outweigh the risks of digitization. KERUN-Systems offers you cross-industry expertise in the digitization of business processes.

Certified Professionals: 37

AppExhange Reviews: 12

AppExhange Rating: 5

International: Germany

View Profile

Infosys provides end-to-end Salesforce® Consulting and Solutions

Digitally transform your enterprise and lead your industry with the help of the global team of experts of Infosys so you can change the customer experience you offer and succeed in the new normal. Infosys Salesforce service offerings can help ensure a superior experience to your customers, employees, and partners. They have reinforced our capabilities and offerings in driving outstanding customer experiences by acquiring Fluido and Simplus.

Client feedback from AppexChange:
“Infosys provided domain and industry expertise to craft scalable solutions for our new Salesforce implementation. The team was extremely knowledgeable on Salesforce products and solutions but also learned and recommended to pivot to new capabilities as they were released during our initiative.”

Certified Professionals: 6865

AppExhange Reviews: 442

AppExhange Rating: 4.9

International: 17 Countries

View Profile

We help people thrive in the brave pursuit of Next.

With over 1,500 Salesforce projects and more 5-star reviews than any other partner, you can trust us to deliver. Formerly known as Vertiba, the Salesforce Practice at Publicis Sapient has resources across the globe.

Certified Professionals: 1371

AppExhange Reviews: 202

AppExhange Rating: 5

International: 18 Countries

View Profile

Industry cloud for communications, software & services and real estate

We extend Salesforce with industry-specific customer touch points, data model, and processes. The industry cloud approach enables us to improve the solution quality, reduce implementation time, and minimize the risk of failure.

Certified Professionals: 44

AppExhange Reviews: 3

AppExhange Rating: 5

International: 13 Countries

View Profile

IT, Services and Consulting

Lufthansa Industry Solutions is a service provider for IT consulting and system integration. This subsidiary of Lufthansa supports its customers in the digital transformation of their companies.

Certified Professionals: 7

AppExhange Reviews: 0

AppExhange Rating: 0

International: 2 Countries

View Profile