MYCOM GmbH

Experts in customer service & customer experience

20 years of experience in the customer service industry.

We will help you get your customer service off the ground with a professional implementation process catered to your specific needs.

To assist you in your daily activities and to uncover hidden productivity potentials in your workflow, we guide you from analysis, planning, and development to implementation and maintenance of your company software.

Experts in Service Cloud, Community Cloud, Field Service, Knowledge, Sales Cloud, and 3rd party integrations.

MYCOM helps companies of all sizes to achieve greatness in customer satisfaction.
We are an independent Salesforce consultancy, based in Berlin and Cottbus.
Also we are passionate about taking companies to the next level by empowering our clients to build the best digital architecture to enable long lasting success at the forefront of digitalization.

  • Certified Professionals

    33
  • Salesforce Certifications

    141
  • Appexchange Reviews

    16
  • Appexchange Rating

    4.9/5
  • YEAR OF FOUNDING

    2001
  • Email

    info@mycom-net.com
  • Phone

    +49 30 46 72 69 000
  • Visit Website

  • MYCOM GmbH
  • MYCOM GmbH
  • MYCOM GmbH

# Focus

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (141)

Salesforce Certified Platform Administrator

23 x Salesforce Certified Platform Administrator

Salesforce Certified AI Associate

18 x Salesforce Certified AI Associate

Salesforce Certified Platform App Builder

12 x Salesforce Certified Platform App Builder

Salesforce Certified Service Cloud Consultant

11 x Salesforce Certified Service Cloud Consultant

Salesforce Certified Sales Cloud Consultant

9 x Salesforce Certified Sales Cloud Consultant

Salesforce Certified Platform Sharing and Visibility Architect

7 x Salesforce Certified Platform Sharing and Visibility Architect

Salesforce Certified Platform Data Architect

7 x Salesforce Certified Platform Data Architect

Salesforce Certified Platform Foundations

6 x Salesforce Certified Platform Foundations

Salesforce Certified Platform Developer

6 x Salesforce Certified Platform Developer

Salesforce Certified Field Service Consultant

5 x Salesforce Certified Field Service Consultant

Salesforce Certified Platform Administrator II

5 x Salesforce Certified Platform Administrator II

Salesforce Certified Platform Developer II

4 x Salesforce Certified Platform Developer II

Salesforce Certified Business Analyst

4 x Salesforce Certified Business Analyst

Salesforce Certified Application Architect

4 x Salesforce Certified Application Architect

Associate Administrator

4 x Associate Administrator

Salesforce Certified Agentforce Specialist

3 x Salesforce Certified Agentforce Specialist

Salesforce Certified Experience Cloud Consultant

2 x Salesforce Certified Experience Cloud Consultant

Salesforce Certified Data Cloud Consultant

2 x Salesforce Certified Data Cloud Consultant

Salesforce Certified Platform Development Lifecycle and Deployment Architect

2 x Salesforce Certified Platform Development Lifecycle and Deployment Architect

Salesforce Certified Sales Foundations

1 x Salesforce Certified Sales Foundations

Salesforce Certified Marketing Cloud Email Specialist

1 x Salesforce Certified Marketing Cloud Email Specialist

Salesforce Certified Marketing Cloud Account Engagement Specialist

1 x Salesforce Certified Marketing Cloud Account Engagement Specialist

Salesforce Certified MuleSoft Developer

1 x Salesforce Certified MuleSoft Developer

Salesforce Certified JavaScript Developer

1 x Salesforce Certified JavaScript Developer

Salesforce Certified Platform Integration Architect

1 x Salesforce Certified Platform Integration Architect

Salesforce Certified CPQ Administrator

1 x Salesforce Certified CPQ Administrator

# Portfolio

Key clients:

# Geographic Focus

Languages: English, German

International: Germany

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