Our focus is to help streamline your business processes and introduce how a properly integrated CRM can reshape all areas of the organization, aligning your CRM with your business goals and objectives.
Planning/CRM Evaluation
Providing a well executed business process and mapping strategy we align your business processes with Salesforce.com.
Service Center Management
Looking to extend Salesforce.com beyond your sales team? We have worked with call/service centers enhancing their customer relationships and performance metrics through phone system(CTI) integration, portal development, and integrated live chat.
Data Migration
Need to connect your back office accounting software to Salesforce.com? We have yet to find a system we haven't been able to work with!
Our experts are well versed in data import, export, and synchronization through powerful ETL tools and can ensure a seamless integration with Salesforce.com
Training
On site, or through online webinars, get your team up to speed on Salesforce through Launch CRM's training services.
