Our focus is to help streamline your business processes and introduce how a properly integrated CRM can reshape all areas of the organization, aligning your CRM with your business goals and objectives.

• Planning/CRM Evaluation: Providing a well-executed business process and mapping strategy we align your business processes with Salesforce.com.
• Service Center Management: Looking to extend Salesforce.com beyond your sales team? We have worked with call/service centers enhancing their customer relationships and performance metrics through phone system(CTI) integration, portal development, and integrated live chat.
• Data Migration: Need to connect your back-office accounting software to Salesforce.com? We have yet to find a system we haven’t been able to work with! Our experts are well versed in data import, export, and synchronization through powerful ETL tools and can ensure seamless integration with Salesforce.com
• Training: On-site, or through online webinars, get your team up to speed on Salesforce through Launch CRM’s training services.
• Consulting and Implementation
• Training
• APEX Custom Development