ITAPPS

Contact Center - Diverse Industry Experience

Highlights Expert SF Consulting, Implementation and Support Contact Center - Diverse Industry Experience

Description
With more than 20 years of experience in CRM and Contact Center, our Salesforce certified experts provide strategic implementation services for Sale Cloud and Service Cloud, as well as specializing in building custom, mobile and social apps on the Salesforce Platform.

ITAPPS can help you with:
• Sales and marketing automation with closed loop reporting
• Linking sales, service and fulfillment organizations to drive more revenue
• Dedicated data management, data quality practice, application development
• Contact center consultancy and implementation

Since 1993, we have engaged in over hundreds of implementations. We have demonstrated our deep technical expertise and experience as well as acquired a spectrum of vertical industry knowledge that will help you leverage Salesforce CRM to accelerate your business.ITAPPS has a long list of satisfied customers. It all starts with listening, and it is one of the things we do best. With our teams of talented and experienced professionals, we turn cloud computing into an effective strategic resource that improves productivity and helps companies grow.

  • Certified Professionals

    14
  • Salesforce Certifications

    33
  • Appexchange Reviews

    10
  • Appexchange Rating

    5/5
  • YEAR OF FOUNDING

    1992
  • Email

    info@itapps.com
  • Phone

    (852) 2806 6888
  • Visit Website

  • ITAPPS
  • ITAPPS
  • ITAPPS
  • ITAPPS

# Focus

# Salesforce Expertise

25%
25%
25%
25%

# Certifications (33)

Salesforce Certified Administrator

11 x Salesforce Certified Administrator

Platform Developer I

6 x Platform Developer I

Service Cloud Consultant

3 x Service Cloud Consultant

Sales Cloud Consultant

3 x Sales Cloud Consultant

Platform Developer II

2 x Platform Developer II

Integration Architect

2 x Integration Architect

JavaScript Developer I

1 x JavaScript Developer I

App Builder

1 x App Builder

Experience Cloud Consultant

1 x Experience Cloud Consultant

System Architect

1 x System Architect

Identity & Access Management Architect

1 x Identity & Access Management Architect

Development Lifecycle & Deployment Architect

1 x Development Lifecycle & Deployment Architect

# Portfolio

Key clients:

# Geographic Focus

Languages: English, Simplified Chinese, Thai, Traditional Chinese

International: China, China (Hong Kong S.A.R.), Malaysia, Thailand, United States

United States: New York

# You will also like these Salesforce partners

CloudMasonry

CloudMasonry

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Salesforce Value Delivered

CloudMasonry is a full-service and the leading provider of Salesforce consulting services for organizations both large and small across the US. The consulting company leverages its experience with cloud-based systems to help companies discover more significant value in their Salesforce investments. With their extensive experience across major industries, they have combined deep enterprise consulting experience with their collaborative approach to project delivery.

Client feedback from AppexChange:
“CloudMasonry was extremely easy to work with and very knowledgeable. They worked within our budget restrictions and offered as much follow-up support as we needed. I would highly recommend them.”

Certified Professionals: 49

AppExhange Reviews: 19

AppExhange Rating: 4.9

International: 2 Countries

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