Hughes Systique Salesforce team work as solution partner for customers. Our services related to Salesforce configuration, customization, integration, testing & support. We have developed various generic frameworks, reusable utilities, configurable code for our customers. Our entire development team is certified & expert in Salesforce programming languages from Visual force pages, Apex classes, to Salesforce Lightning Design System & Lightning components & delivered multiple projects on Salesforce Lightning. Our consultants proactively reach out to customer to understand business pain points and based on that provide specific solutions.
Case Study
HSC implemented Salesforce Service Cloud to help a global cruise line modernize its service operations. The solution improved case handling, enabled remote access and provided real-time insights for better decision-making.
Benefits:
With Salesforce Service Cloud, HSC delivered:
+Automated case creation via Email-to-Case
+Streamlined case management using Lightning Service Console
+Clean data migration from ServiceNow
+Integrated knowledge base for faster resolutions
+Custom reports and dashboards for management
+Mobile-friendly access