Highlights Salesforce consulting, design, re-design, configuration, implementation and training. Project Ownership and SME, Project Lead, and individual contributor roles implementations for small, medium and large organizations. Primary Focus Areas:- Business Analysis and Strategy, User Experience, Process Improvement- Service Cloud, Sales Cloud, Field Service Lightning configuration, force.com custom app design, development, implementation, training- Change Management. Scrum Alliance Agile ScrumMaster Certified | Prosci Change Management Certified Description The leadership of Flipside BMS has fifteen years of Management Consulting / Trusted Advisor experience in the delivery of innovative business strategy and technology solutions, to clients in the private, public, and education sectors, both domestically and internationally.