We Transform the Way SMEs Find, Convert & Keep Customers in the Digital Age


Highlights We Get Salesforce Working For SMEs - Our smart, economical approach is perfect for aspirational businesses looking to do great things on tighter budgets. We Execute Your Customer Journey End to End - From lead generation, through to nurturing, CRM Implementation and business process automation - every skill set you need is under one roof. We’re business process driven - We are not an IT company so we don’t expect you to come to us with fully formed ideas. We’re able to understand your current processes and identify opportunities to enhance them on the Salesforce platform. Description We start by gaining a deep understanding of your business processes, value proposition and the way you get customers on board.Next, we build you an insight-driven sales and marketing engine that unlocks areas of opportunity across the customer journey - from how you generate leads, through to how your offering is positioned, presented and sold.The end result is an efficient and flexible system that empowers your sales team while giving management the data-driven insights they need to improve performance.Our unique approach is based on 8 years’ experience running 123 Online, one of New Zealand’s largest digital marketing agencies for SMEs. In that time, we’ve generated over 12,000 inbound leads that our sales team converted into over 1,800 clients. Our entire sales, marketing and service delivery process runs on Salesforce, the world’s #1 CRM.LavaBox is here to help other aspirational businesses take their customer acquisition to the next level.If you’d like to explore ways to find, convert and keep more customers, get in touch to look at ways we can work together.

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# Certifications (45)

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Languages: English

International: Australia, Malaysia, New Zealand

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