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Summary
Highlights We build Loyalty Marketing strategies that promote the profitability of the client and the duration of the relationship. We help to develop strong connections, with the aim of increasing Customer Value. We make the lead management process efficient, attracting new customers, improving ROI and delivering qualified leads to your sales force. Our tools allow us to create a complete range of On and Offline lead acquisition strategies. We do endomarketing and internal communication, converting the purpose of your brand into an inspiring and motivating insight, producing commitment in your employees for the fulfillment of corporate objectives. Description Our services start from the customer´s knowledge and the automation of the interactions they have with the brand through the different stages of the relationship. In this way, we outline tactics to achieve highly productive interactions.We manage the most advanced CRM tools and automation (Salesforce, Salesmanago) in order to identify customer behavior through the interactions across the channels, to optimize the Customer Value and Lead Management.
# Focus
# Salesforce Expertise
# Certifications (9)
# Portfolio
Key clients:
# Geographic Focus
Languages: English, Portuguese, Spanish
International: Colombia
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Our Experience Delivers Success
A Global Strategic Partner serving the United States, Canada, Latin America, and EMEA, Acumen Solutions is a cloud consultancy that has successfully delivered 1,800+ Salesforce implementations across the globe.
Mexico and Latinamerica implementations
We are highly specialized in developing custom solutions for Salesforce.com product ecosystem. Our goal is to implement technologies in the business in an easy and effective way, understanding the processes of our customers.
Salesforce Fans & Experts - We love customer centric companies
Xappia se dedica a la implementación de los distintos módulos de la plataforma Salesforce.com implementando metodologías ágiles e iterativas para asegurar el éxito de cada uno de nuestros proyectos. ¡Aumente su ROI junto a un partner experto!
Information • Agility • Know-How
We help our clients achieve, maintain and increase efficiency and bottom line results in sales, marketing, client services and operations through the implementation of the best management practices, methodologies and technologies.
A Trusted Commerce Consultant
With a Salesforce practice of over 400 specialists spread across 31 global locations, we are multi-cloud strategists, consultants, and implementation experts, proud winners of 2019 Partner Innovation Award for Customer 360 & 2018 Bolty Award for Retail.