Rating
3.1
Reviews
23
Pricing
Free
Listed since
2011

About Chatter Blacklist

Keyword filtering in Chatter posts & comments to support social compliance

Chatter Blacklist allows organizations to add a series of words, phrases, or custom expressions to a blacklist---a list of words which are disallowed by company policies or compliance rules. Such words may include swear words, racist statements, sexist remarks, "Just installed Chatter" messages, SSNs & more.

Chatter Blacklist can also be used to prevent the "I just installed..." messages but adding the phrase "just installed chatter for" & checking "prevent post on breach", or using the new custom expression function, you can block patterns such as SSN, emails etc.

Words or phrases added to the blacklist will be automatically checked whenever a user posts via Chatter with the offending words scrubbed from the post with the option of an admin being notified of the breach of conduct. In addition, posts with offending words can be prevented from being posted entirely.

How do I get started? Using Chatter Blacklist is easy, simply navigate to the Blacklisted Words tab, add a word, phrase, or custom expression & save the record. Watch the tutorial video on the apps "About" tab once you install.

Want to know more? Follow Quinton Wall on Twitter @quintonwall

Highlights

  • Enforce compliance in Chatter posts, comments and status updates
  • Block "just installed Chatter" messages, SSNs, and more
  • All compliance breaches audited

Screenshots

Chatter posts showing scrubbed words

Image 1 of 3

Chatter posts showing scrubbed words

Pricing

Free.

Compatibility

Requires
  • Sales Cloud
Salesforce editions
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on September 29, 2023
Languages
  • English

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