Messaging, Social Networks and Reviews unified solution for Salesforce
By GreenBureauChatter
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $49 per user per month
- Listed since
- 2023
About Messaging, Social Networks and Reviews unified solution for Salesforce
Messages, WhatsApp, Messenger, Apple Messages for Business.. for Salesforce
An instant and flexible Salesforce messaging integration which adapts to your workflows and adds digital channels features to your Salesforce experience. Benefit from channels including instant messaging (WhatsApp, Messenger, Instagram Direct Message, Apple Messages for Business, Google's Business Message, Telegram), live chat, 2 ways text message, Social Networks (Facebook, Twitter Instagram) and reviews (Google reviews, TrustPilot)...
Highlights
- Connect Service or Sales Cloud to Greenbureau in minutes, add digital channels in 0+ countries, and invite your teammates to start chatting calls right away! Benefit from performing functionalities such as ChatBot, IA to increase your customer experience
- With Greenbureau, you can screen-pop to a contact's page before starting a chat, route calls to your team-mates, or send messages back to a customer even when the discussion is closed.
- Automate daily tasks, and log every Message interaction, metric, message disposition code and note in Salesforce. Monitor your agents and KPIs on real time, and serve yourself of tailored dashboards to make data-driven decisions from Salesforce.
Screenshots
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Pricing
Paid, from $49 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Essential | $49 per user | Monthly |
Pricing includes the use of Instant Messaging (except WhatsApp, text messages), social networks and reviews are included. And a full range of functionalities: bot Builder.. Please visit our website for additional information (corp.greenbureau.com/chayall)
The publisher offers discounts.
Compatibility
- Works with
- Experience Cloud
- Marketing Cloud
- Requires
- Marketing Cloud
- Experience Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on June 14, 2023
- Industries
- Communications
- Financial Services
- Retail
- Languages
- English
- French
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