Jira Connector for Salesforce by Peeklogic PRO logo

Jira Connector for Salesforce by Peeklogic PRO

PSA | DEVOPS | Agile

By PeeklogicCustomer Service

Rating
5.0
Reviews
147
Pricing
Paid
From $3,600 per for first 10 users/year per year
Listed since
2020

About Jira Connector for Salesforce by Peeklogic PRO

Manage & Plan Agile projects in Salesforce with real-time Jira integration

Agile Project and Service Management, Service Management and DevOps - Agentforce-friendly connector without middleware. Direct real time connection between Salesforce and Jira for your security

Salesforce Jira Integration connects Atlassian Jira & Salesforce, letting your Sales team work with the Service team directly from Salesforce

  • Connect multiple Salesforce/Jira instances
  • Auto-Create/Update Jira Issue from Salesforce
  • Standard or Custom Objects
  • Comment & attachments to Jira issue from Salesforce
  • Automation Between Jira & Salesforce

Migrate from: Exalate, Zapier, ServiceRocket, ZAgile, Appfire, Sinergify, Goldfinger, Celigo, Workato

Compatible with DevOps and Project Management tools like: Copado, Flosum, Opsera, GearSet, Cloud Coach, DevOps Center, Inspire Planner, TaskRay, Kantata, Precursive, Klient PSA, Mission Control, Agile Accelerator, PMT, Sage, Certinia PSA, Agentforce

Industries: Retail & E-Commerce, Hospitality & Tourism, Transportation & Logistics, Entertainment & Media, Real Estate, Financial Services (Banking, Insurance, Investment), Healthcare & Medical Services, Legal Services, Education, Telecommunications, Consulting Services, Government

Highlights

  • REAL-TIME BI-DIRECTIONAL SYNC Status changes, comments, and field updates sync instantly between Jira and Salesforce — no manual refreshes, no lag, no data gaps.
  • ADVANCED ISSUE VIEWS See Sub-Tasks, Linked Issues, and full Activity History inside Salesforce. Your team gets full Jira context without ever leaving the CRM.
  • JIRA SERVICE MANAGEMENT SUPPORT Native support for JSM Service Desk projects. Create Service Requests, manage Request Types, and handle public/internal replies — all from Salesforce.
  • JIRA ASSETS (CMDB) SYNC Sync Jira Assets (Insight) objects directly to Salesforce fields. Keep your configuration data and customer records perfectly aligned.
  • SMART AUTOMATION & FLOW ACTIONS Trigger Jira issue creation and updates from Salesforce Flows based on Record Types, field values, or Jira-side changes — zero code required.
  • AI-POWERED CONNECTOR No-code integration with multiple AI platforms — OpenAI/ChatGPT, Vertex AI, Claude by Anthropic, Perplexity AI, Google Gemini, and ChatPDF AI. Need another AI? We’ll add your choice at no extra cost.
  • FULL COLLABORATION SYNC Bi-directional comment and attachment sync with @mention mapping, visibility controls, and Email-to-Case integration straight into Jira threads.
  • REPORTING & AUTOMATION Auto-create Jira issues via Flow Builder, track escalated cases with built-in reporting, and automate status updates, reducing manual work across teams.

Screenshots and videos

Peeklogic Jira Connector - Salesforce Jira Integration

Image 1 of 14

Peeklogic Jira Connector - Salesforce Jira Integration

Pricing

Paid, from $3,600 per for first 10 users/year per year.

Jira Connector for Salesforce by Peeklogic PRO plans
PlanPriceBilled
Default Plan$3,600 per for first 10 users/yearYearly

Start seamlessly with 30 day trial period. Discounts are available based on user tiers. Contact info@peeklogic-connector.com for further pricing details.

The publisher offers discounts.

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
Requires
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
Salesforce editions
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Supported
Salesforce security review
Passed on October 1, 2020
Industries
  • Horizontal Product
  • Healthcare & Life Sciences
  • High Tech
Languages
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Danish
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Chinese (China)
  • Spanish
  • Swedish
  • Thai
  • Chinese (Taiwan)

More Customer Service apps

The most reviewed Customer Service apps on the AppExchange, to compare before you choose.

All app categories