Mogli

Highlights

• All Mogli plans are customizable, priced annually, and include unlimited user licenses and contacts, a dedicated Account Manager, guided onboarding, technical support, and a complete self-service user guide.
• When you use Mogli, your teams (and your texts) stay within the CRM. There’s no toggling between tabs or importing data. With Agentforce and Marketing Cloud support, the more your org has invested in Salesforce, the more powerful Mogli becomes.
• Mogli’s support and implementation teams are 100% US-based, and we all know Salesforce. We take a consultative, hands-on approach to onboarding (including carrier registration), training, and support. You’ll have someone to go to at every stage.
• Mogli makes it easy to bidirectionally communicate with your contacts from within Salesforce, while automatically tracking and logging all message history.
• Reach large segments of your audience instantly and easily with bulk messaging. Select recipients from your Salesforce Campaigns, Reports, and List Views. Save time with message templates and personalize at scale with merge fields.
• Optional Mogli AI features, Conversation Summary and Message Recommendation, make it easier to manage conversations between team members and reduce response times.
• With support for SMS, MMS, RCS, and WhatsApp, Mogli makes it easy for you to send and receive all kinds of text messages. We give you the flexibility to choose the best protocol for your organization’s strategy and goals.
• Mogli for Agentforce makes it easy to turn text messaging into an agentic channel. Capture leads, nurture, convert, and upsell - autonomously, 24/7.
• Easily incorporate text messages into Journey Builder with Mogli for Marketing Cloud. All messages sent and received are logged directly to the customer’s record in Salesforce Core and are visible across teams via the Mogli Conversation View.