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Zenkraft

Multi-Carrier Shipping, Tracking, Returns for B2B / D2C Commerce

By Zenkraft, a Bringg SolutionCustomer Service

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From $2,499 per company per year
Listed since
2021

About Zenkraft

100% Salesforce-native app for shipping, tracking, and returns

Zenkraft, a Bringg Solution, completes the B2B / D2C commerce or Experience Cloud site by bridging the gaps between your fulfillment operations and your customers’ experience.

☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL delivery, and owned-fleet shipping types) ☑ Provide customers or partners with multiple delivery options (including in-store pick-ups) and optimize for the fastest/least expensive carrier ☑ Calculate accurate shipping costs & offer estimated delivery dates for a better experience ☑ Reduce manual tasks with automated shipping labels & documentation, scale and printer integrations ☑ Increase brand engagement and improve customer service with real-time tracking updates ☑ Streamline and simplify returns processing, RMA creation, and returns pick-up ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site

Zenkraft has managed more than 150 million shipments worldwide since our founding, for customers including Marks & Spencer, Deciem, See’s Candy, West Marine, Louis Vuitton, Pet Supermarket, and hundreds more.

Highlights

  • ☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL, and owned-fleet shipping types) ☑ 100% Salesforce native - no need for complex integrations and maintenance
  • ☑ Easily provide customers with multiple delivery options (including in-store pick-ups, same day, scheduled delivery) and optimize for the fastest/least expensive carrier ☑ Calculate accurate shipping costs and offer estimated delivery dates
  • ☑ Increase brand engagement and reduce service inquiries with real-time tracking updates ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site
  • ☑ Streamline and simplify returns processing, RMA creation, and returns pick-up ☑ Allow customers to generate shipping labels and view drop-off locations
  • These features are also available for B2C sites built with Agentforce Commerce, provided through a separate package seen at this listing: https://appexchange.salesforce.com/appxListingDetail?listingId=3ab99a48-8e6d-47b4-9e40-390e27929333

Screenshots

Zenkraft Multi-Carrier Shipping, Rating, Tracking for B2B, B2C, D2C

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Zenkraft Multi-Carrier Shipping, Rating, Tracking for B2B, B2C, D2C

Pricing

Paid, from $2,499 per company per year.

Zenkraft plans
PlanPriceBilled
Per Use Case Plan$2,499 per companyYearly

Pricing for B2B / D2C Commerce or Experience Cloud is available on a per-use-case basis for your externally-facing site: ☑ Shipping Option Rate and Date Estimates ☑ Shipment Tracking ☑ Self-Service Returns Contact us for more details: sales@zenkraft.com

The publisher offers discounts.

Compatibility

Works with
  • B2B Commerce Cloud
  • Experience Cloud
  • D2C Commerce
Requires
  • B2B Commerce Cloud
  • Experience Cloud
  • D2C Commerce
Salesforce editions
  • Enterprise
  • Unlimited
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Supported
Salesforce security review
Passed on December 22, 2020
Industries
  • Consumer Goods
  • Healthcare & Life Sciences
  • Manufacturing
Languages
  • English

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