SupportLogic Knowledge Agent logo

SupportLogic Knowledge Agent

Precision Answer Engine

By SupportLogicCustomer Service

Rating
4.7
Reviews
3
Pricing
Paid
From $25,000 per company per year
Listed since
2020

About SupportLogic Knowledge Agent

Stop searching, start getting precise answers

Resolve SX eliminates knowledge gaps and solves issues quickly with accurate answers for your support teams and customers. Precision RAG reads the details of a case, compares it to every connected data source, and returns the best available answer.

Highlights

  • Knowledge Agent transforms how support teams access and deliver answers. By leveraging AI-powered search, it delivers precise, context-aware responses from multiple knowledge sources, reducing resolution time and improving customer satisfaction.

Screenshots

Knowledge agent automatically suggests answers to cases in your CRM
Knowledge agent automatically suggests answers to cases in your CRM

Pricing

Paid, from $25,000 per company per year.

SupportLogic Knowledge Agent plans
PlanPriceBilled
Starting Plan$25,000 per companyYearly

Compatibility

Works with
  • Service Cloud
Requires
  • Service Cloud
Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on December 8, 2020
Industries
  • High Tech
Languages
  • English

More Customer Service apps

The most reviewed Customer Service apps on the AppExchange, to compare before you choose.

All app categories