Sogolytics logo

Sogolytics

Experience Management Platform for Salesforce

By SogolyticsCustomer Service

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Free to install
Listed since
2023

About Sogolytics

Streamline Engagement, Empower Insights, Maximize Efficiency

The Sogolytics Salesforce App provides seamless integration between Sogolytics and Salesforce, enabling you to collect, manage, and act on feedback without leaving your CRM. Send surveys, capture responses, and enrich Salesforce records through a powerful bi-directional connection.

SEND PERSONALIZED SURVEYS

  • Trigger email or SMS surveys to Leads and Contacts, whether for ad-hoc outreach or event-based feedback.
  • Select from existing survey templates and deliver personalized invitations directly from Salesforce.

PRE-FILL SALESFORCE DATA

  • Automatically pre-populate survey answers with Salesforce data for a smoother participant experience.
  • Eliminate redundant questions and ensure data accuracy across all responses.

AUTOMATED REMINDERS

  • Boost response rates with automated reminders for non-respondents.
  • Configure multiple reminder sequences to maximize engagement and completion.

BI-DIRECTIONAL DATA INTEGRATION

  • Seamlessly push survey responses back into Salesforce Objects in real time.
  • Enrich CRM data with actionable insights, empowering teams to respond faster and make informed decisions.

Highlights

  • ✔ Send personalized email or SMS surveys to Leads and Contacts directly from Salesforce.
  • ✔ Pre-fill survey answers with Salesforce data for a seamless participant experience.
  • ✔ Automate reminders to increase response rates and ensure complete feedback.
  • ✔ Push survey responses back into Salesforce Objects in real time.
  • ✔ Enrich CRM data with actionable insights through bi-directional integration.

Screenshots

Push survey response data into Salesforce objects.

Image 1 of 3

Push survey response data into Salesforce objects.

Pricing

Free to install.

The publisher offers discounts.

Compatibility

Requires
  • Sales Cloud
  • Service Cloud
Salesforce editions
  • Professional
  • Enterprise
  • Unlimited
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on September 15, 2022
Industries
  • Horizontal Product
Languages
  • English

More Customer Service apps

The most reviewed Customer Service apps on the AppExchange, to compare before you choose.

All app categories