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Simplesat

NPS, CSAT, CES surveys your customers will love! πŸ₯°

By SimplesatCustomer Service

Rating
5.0
Reviews
1
Pricing
Paid
From $2,748 per company per year
Listed since
2022

About Simplesat

The easiest way to sync customer feedback with Salesforce!

Simplesat features:

πŸ˜„ Fun and friendly customizable multi-question surveys πŸ”” Instant feedback notifications to email, Slack, or Microsoft Teams πŸ“Š Detailed reports and dashboards to understand customer satisfaction πŸ’¬ Publish positive comments as real-time website testimonials ❀️ Live chat support and 1:1 onboarding assistance πŸš€ Integrates with Salesforce and dozens of other apps

πŸ† We're rated #1 Easiest to use Feedback Management Software on G2 Crowd

Highlights

  • Embed one-click NPS, CSAT, and CES surveys directly into solved ticket Salesforce Classic and Salesforce Lightning Experience emails. Responses are stored instantly after your customer clicks on a rating. This improves survey response rates.
  • Create custom feedback objects from every rating which allows you to associate responses with contacts and companies.
  • Update contact custom fields with feedback

Screenshots

Add fun surveys to any email notification template

Image 1 of 3

Add fun surveys to any email notification template

Pricing

Paid, from $2,748 per company per year.

Simplesat plans
PlanPriceBilled
Pro$2,748 per companyYearly
Elite$5,508 per companyYearly

Simplesat offers Pro, Elite, and Enterprise plans for Salesforce integration, with discounts available for nonprofits. Learn more about pricing and features athttps://www.simplesat.io/pricing/

The publisher offers discounts.

Compatibility

Requires
  • Service Cloud
  • Marketing Cloud
Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on August 31, 2022
Industries
  • Financial Services
  • High Tech
  • Professional Services
Languages
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Danish
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Chinese (China)
  • Spanish
  • Swedish
  • Thai
  • Chinese (Taiwan)

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