Sentinel Pulse
Account level product engagement data for Salesforce
By Thales DIS CPL USA IncAnalytics
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- Listed since
- 2023
About Sentinel Pulse
Maximize Customer Lifetime Value with Product Engagement Insights
Make data driven decisions that increases expansion revenue, using product engagement insights from products sold, provisioned, deployed, and in use directly inside Salesforce without manual reports.
Sentinel Pulse enables sales teams to accelerate expansion revenue through upsells, increasing renewal values, and proactively preventing churn to drive revenue growth at every stage of the customer lifecycle.
ACCOUNT LEVEL TRACKING Proactively track activation trends at the account level aggregated over time to uncover high value up-sell, cross-sell opportunities and reduce churn risk.
PROACTIVE ALERTS Know the pulse of your accounts and prevent renewal surprises with product engagement alerts. Set Salesforce notifications to flag low engagement thresholds and act fast to retain customers and protect revenue before disruptions occur.
ENHANCE FORECAST CONFIDENCE Increase forecast confidence and earn stakeholder trust by adding customer product engagement insights to strengthen your forecast reports and justifications.
Highlights
- RELEVANT DATA, WHERE YOUR SALESPEOPLE WANT IT Our Lightning-ready integration works with Sales Cloud and eliminates manual reporting by visualizing product engagement data at the account level. Keep the pulse on how your customers use your product.
- ACCELERATE UP-SELL & CROSS-SELL OPPORTUNITIES Use account-level product engagement data: entitlement consumption, and activation trends to identify how engaged customers are with purchased products to drive up-sell and cross-sell.
- MINIMIZE CHURN Enhance customer retention by acting on low or declining product engagement early. Initiate customer retention strategies with proactive notifications and engage accounts with lower-than-expected activation rates for purchased products.
Screenshots and videos
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Pricing
Paid.
Sentinel Pulse requires an appropriate license for the Sentinel platform. Please contact us for more details - https://cpl.thalesgroup.com/software-monetization/contact-us
Compatibility
- Requires
- Sales Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on May 23, 2023
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Portuguese
- Chinese (China)
- Spanish
- Swedish
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