ProcedureFlow
AI knowledge infrastructure for enterprise
By ProcedureFlowCustomer Service
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $450 per user per year
- Listed since
- 2024
About ProcedureFlow
Accelerate employee proficiency by sharing processes at the speed of change
A Knowledge Management software uniquely designed for the modern workplace. ProcedureFlow simplifies the way employees navigate organizational processes to accelerate proficiency. Our improved process flows allow you to create, organize, update, share, and track procedures for easier end-to-end management. ProcedureFlow digitizes your operations to create a single source of truth for company processes. This allows employees to access the information they need in a highly consumable, visual, and easily updatable format. With ProcedureFlow, companies can create a high-performing culture by improving training and proficiency and boosting employee confidence from day one.
Highlights
- ACCELERATE TIME TO PROFICIENCY Ensure agents of all experience levels can navigate complex processes quickly and accurately by breaking down processes into easy-to-follow steps.
- IMPROVE AGENT PERFORMANCE Establish a single source of truth that enhances process clarity, ensures compliance, and improves crucial contact center KPIs without sacrificing customer service quality.
- ACHIEVE COST SAVINGS With a step-by-step visual guide for any contact scenario, you can maintain high levels of customer satisfaction with fewer agents as they handle more calls effectively.
Screenshots and videos
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Pricing
Paid, from $450 per user per year.
| Plan | Price | Billed |
|---|---|---|
| ProcedureFlow + Saleforce Next Best Action | $450 per user | Yearly |
$37.50 USD, Per user per month, Billed Annually
The publisher offers discounts.
Compatibility
- Works with
- Experience Cloud
- Marketing Cloud
- Financial Services Cloud
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on February 19, 2024
- Industries
- Energy
- Financial Services
- Government
- Languages
- English
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