Openet Real-Time Care Insights
By OpenetCustomer Service
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $1 per company, one time
- Listed since
- 2020
About Openet Real-Time Care Insights
Reduce Care Call Resolution Times and Improve Customer Experience
Openet empower Service Providers to lower the cost of managing customer care queries by providing a bridge between the Salesforce Service Cloud CRM and the network Business Support Systems (BSS).
With this fully integrated solution, Openet enable real-time access to customer usage information, via the Salesforce CRM, in order to resolve billing queries more efficiently to allow for a better customer experience for the subscriber. Result? Improve customer retention and drive down operating costs.
Screenshots
Image 1 of 7
Pricing
Paid, from $1 per company, one time.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $1 per company | One time |
Free to use in demo environments.
Compatibility
- Salesforce editions
- Essentials
- Professional
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on January 28, 2020
- Languages
- English
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