Multilingual Voice, Case, Chat and more

Highlights

• MARKET-LEADING TRANSLATION QUALITY Unlock reliable, real-time translations with our patented system. Ensure exceptional accuracy and consistency across all your communications. With our solution, you get the correct translation at the right time.
• EFFORTLESS MULTILINGUAL COMMUNICATION Eliminate language barriers and communicate seamlessly in 80 languages. Connect with global markets and ensure clear, accurate, and culturally relevant messaging. Expand your reach and unlock new opportunities.
• PATENTED SYSTEM Incorporate glossary, non-translatable content, tone of voice, and more. Our solution continuously learns the more you use it, ensuring that the quality, accuracy, and messaging of translations meet your company's needs.
• EASY TO USE Install in < 30 minutes! Minimal training for CS agents is required. Fluentic becomes a part of the familiar Salesforce Service Cloud environment for your customer support team—no need for agents to click another section or toggle windows.
• SEAMLESS SALESFORCE INTEGRATION Out-of-the-box integration that enables real-time translation of communications between your customers and customer service agents across multiple channels, including Voice, Email, Web-to-Case, Salesforce Chat, and more.
• SCALABLE AND FLEXIBLE Whether you're a small travel agency or a large global operator, Fluentic grows with you. Our platform is designed to scale to meet the needs of your business, regardless of size.
• TRANSLATE ACROSS SALESFORCE Translate Knowledge Articles, PDFs, or Feedback Management responses. Identify content. We support Salesforce Flow with ready Apex Methods. You can translate practically anything within Salesforce across any Cloud.