Language IO for Salesforce Enhanced Chat
Fast, accurate and secure translations
By Language IOCustomer Service
- Rating
- 5.0
- Reviews
- 21
- Pricing
- Paid
- From $958 per company per month
- Listed since
- 2018
About Language IO for Salesforce Enhanced Chat
AI translation that's accurate, on-brand, and enterprise-ready
Language IO lets your customer service agents support customers in 150+ languages in real time, right inside Salesforce Enhanced Chat. No multilingual hiring. No new tools or workflows. No process changes. Your agents keep working the way they already do. Language IO handles the translation in the background with linguistic experts ready to assist. We’re the only solution that will contractually guarantee translation quality and latency SLAs.
Setup takes less than 24 hours. We’ll prove it with a free POC.
Highlights
- Accurate by design: Translations that reflect your brand voice, honor your product terminology, and stay clean. Language IO builds in your glossaries, prompts, formality rules, and toxicity filters so every customer interaction is accurate and on-brand.
- Security without compromise: Your customer data stays yours. In-transit PII masking, zero data retention, and compliance with GDPR, ISO 27001, ISO 42001, HIPAA, SOC2, PCI-DSS, and CCPA. We only integrate with models that agree not to store your data.
- We’re language experts so you don’t have to be: Technology built by language experts, backed by those same experts. Language IO helps you configure glossaries, formality rules, and quality reviews so your team can manage without a linguistics degree.
Screenshots and videos
Pricing
Paid, from $958 per company per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $958 per company | Monthly |
Starting at $958 USD per month plus pay-as-you-go, per-word pricing for translation services. We’ll work with you to determine the correct package for your translation needs. Reach out at sales@languageio.com or go to languageio.com/demo/ for a demo.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Requires
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on September 1, 2022
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)
More Customer Service apps
The most reviewed Customer Service apps on the AppExchange, to compare before you choose.