Freeing Returns

A recent article by CNBC reported that Retailers returns skyrocketed to over $761B dollars last year and is rising by 25% each year. Returns and losses due to Organized Retail Crime will soon be a Trillion dollar issue for Retailers. Features 1. Fraud Scoring 2. Fraud Notifications 3. New Workflows for Flagging Orders for Investigation Benefits 1. Add LP/AP Teams to the Salesforce Customer 360 offering 2. Alert Service Agents to Fraudulent Orders 3. Notify e-Commerce Fraud Teams daily with fraudulent order lists 4. Tagging Orders with Fraud Scores 5. Default workflows for investigating orders 6. Empowering Customer Service reps with fraud data in real-time 7. Using the power of SF CRM to alert e-Commerce Fraud teams to fraudulent customer activity 8. Future support for adding the power of Artificial Intelligence and Machine Learning using SF Einstein