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Enhanced Engagement History

By Nebula ConsultingAnalytics

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Rating
Not rated yet
Reviews
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Pricing
Paid
From $3 per user per month
Listed since
2022

About Enhanced Engagement History

360° view of Engagement History across multiple Account Engagement BUs

Enhanced Engagement History is a marketing insight solution for Marketing Cloud Account Engagement customers. This Salesforce App, developed by the amazing team of developers at Nebula, allows Salesforce users to get a full 360 view of a Prospect's Engagement History from all Account Engagement Business Units directly on the Lead or Contact record in Salesforce. They may also filter the engagement history to see a single BU at a time. The user sees this information via a Lightning Web Component (LWC) that can be added to the Lead, Contact, Person Account, or custom object page in Salesforce Lightning.

Enhanced Engagement History uses the Account Engagement API to find and display data, so activities are shown in real-time. The app also features Instant Email Preview which allows users to see the content of emails sent to Prospects in a pop-up window, without leaving the page in Salesforce.

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Highlights

  • Gain a deeper understanding of your customers by combining real-time marketing activity across all your regions, product lines or brands in a single view.
  • Surface powerful and valuable customer insight to sales team right where they need it most. Allow them to filter activities to spot cross-sell and upsell opportunities faster.
  • Harness more value from your Marketing Cloud Account Engagement data and dive deeper into your customer interactions with email content preview and actual date/time displays.

Screenshots

Enhanced Engagement History component displaying multiple Business Unit activity and true time/dates

Image 1 of 4

Enhanced Engagement History component displaying multiple Business Unit activity and true time/dates

Pricing

Paid, from $3 per user per month.

Enhanced Engagement History plans
PlanPriceBilled
Default Plan$3 per userMonthly

Minimum order of 50 licenses.

Compatibility

Requires
  • Pardot
Salesforce editions
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on January 6, 2022
Languages
  • English

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