Einstein Contact Us Bot
By Salesforce LabsCustomer Service
- Rating
- 4.0
- Reviews
- 8
- Pricing
- Free
- Listed since
- 2019
About Einstein Contact Us Bot
Boost your Lead generation and Deflect more cases with Einstein Bots
Replace your Web2Lead sand Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center.
“Contact Us“ Bot is a package which fully configures Einstein Bots to turn static web forms into conversations.
Deploy an engaging experience on your website with our embedded chat widget, or on your community with a couple of clicks.
In order to install this package, please follow these steps:
1. Check the Installation prerequisite: https://salesforce.quip.com/eWRVAABKItz6 2. Install the package
- For this unmanaged package, please be sure to install for all users
3. Check the Post Installation Setup: https://salesforce.quip.com/iBvKAKdeySfX
This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7
Highlights
- Prospects don’t like to fill forms. Instead, deploy a “Contact us” bot to capture more Leads.
- Expose your public knowledge base to answer the most common question.
- Offer a 24/7 customer service experience and smartly route any request to the right employee.
Screenshots
Image 1 of 5
Pricing
Free.
Compatibility
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on August 30, 2019
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)
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