CX Monitoring Cartridge for B2C Commerce
By AIOPSGROUP, a valantic companyAnalytics
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- Pricing
- Free to install
- Listed since
- 2023
About CX Monitoring Cartridge for B2C Commerce
Automated alerting and monitoring of your eCommerce ecosystem
CX Monitoring provides insights about log messages from WebDAV and order events from OCAPI as well as dashboards and alerts based on 200+ business KPIs. The solution could also aggregate product, inventory, pricebooks, and customer metrics from Salesforce Commerce Cloud through our CX Monitoring cartridge. You would be provided with tools to detect and troubleshoot:
- Job failures
- Payment integration failures and outages
- Third-party integration failures and outages
- Issues within the checkout process
- Issues with product data flows such as catalog imports, inventory imports, and pricebooks imports
Please note that usage of this connector requires an additional dashboard app and license to operate fully. Contact us at sales@aiopsgroup.com for more information
Highlights
- Aggregation of logs Ingestion of order lifecycle events Ingestion of catalog, inventory, and pricebooks metrics Dashboards for visualizing transactional and operational metrics Alerts for detecting transactional and operational issues Monitoring 200+ KPIs
- Why? - Protect revenue - Be proactive in identifying issues - Employ observability - Reduce maintenance costs
- How? - Splunk data inputs for logs and order lifecycle events - Salesforce Commerce Cloud cartridge for aggregating catalog, inventory, pricebooks, and customer metrics - Splunk resources for detecting issues and visualizing KPIs
Screenshots and videos
Pricing
Free to install.
For a free evaluation please contact us at sales@aiopsgroup.com
Compatibility
- Requires
- B2C Commerce Cloud
- Industries
- Consumer Goods
- Retail
- Travel, Transportation, and Hospitality
- Languages
- English
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