Unbabel
Language Translation for Knowledge Base
By UnbabelProductivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $1,200 per company per month
- Listed since
- 2018
About Unbabel
Who said language had to be a barrier?
Powered by state-of-the-art AI and a global community of translators, Unbabel delivers human-quality language translations at enterprise scale. We help you serve customers in any language, with fast, native-quality translations of your Salesforce Knowledge Base.
Large global businesses trust Unbabel to deliver professional-quality translations of the content powering their support operations.
How It Works
- Write self-service content in your preferred language
- Select content and request translations. Our domain localization and glossary features ensure that you sound like yourself — and like a native — in every language.
- Receive drafts in every language, and you’re ready to publish
- When you need to update, just edit the original and we’ll automatically apply changes to the translations
Unbabel for Knowledge Base requires an account and subscription. To learn more and see if Unbabel is right for your business, please email sales@unbabel.com or visit http://go.unbabel.com/sfkb.
Highlights
- Let your customers find the answers they need their native language and let your agents focus on tougher problems.
- Always-on multilingual support paves the way for a smoother customer experience and reduced agent workload, improving first-reply, handling time, backlog, and CSAT scores.
- Unbabel just goes with your workflow, allowing you to provide comprehensive multilingual coverage without changing your current support processes. Translate, publish, and update your help center in one location.
Screenshots
Pricing
Paid, from $1,200 per company per month.
| Plan | Price | Billed |
|---|---|---|
| Base Plan | $1,200 per company | Monthly |
Unbabel for Knowledge Base is priced according to volume. Please contact our sales team at http://go.unbabel.com/sfkb to discuss your needs.
Compatibility
- Works with
- Service Cloud
- Requires
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on September 24, 2021
- Industries
- Consumer Goods
- Healthcare & Life Sciences
- Travel, Transportation, and Hospitality
- Languages
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)
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