360 SMS App logo

360 SMS App

Send SMS, Text & WhatsApp Messages from Salesforce | WeChat | CTI

By 360 Degree Cloud Technologies Pvt. Ltd.Marketing Automation

Rating
4.9
Reviews
1,285
Pricing
Paid
From $7 per user per month
Listed since
2016

About 360 SMS App

SMS, Texting & WhatsApp with AI Chatbot - 100% Native Salesforce SMS App

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response.

What you can do Two-way, 1-on-1 texting on any Salesforce object

Bulk SMS and mass texting at scale, even from Reports

Automate SMS text messaging with Drip Campaigns and scheduled sends

Appointment reminders that cut no-shows

Trigger SMS and WhatsApp from Flow or Process Builder

AI chatbot, SMS/email alerts, templates and phone verification

Multichannel messaging

SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce.

Natively built on Salesforce

A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number.

Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent.

Used across education, recruitment, real estate, healthcare, mortgage and nonprofits.

Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Highlights

  • SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
  • Two-Way SMS, Text Message & Texting via Salesforce Flow ➜ Automate two-way texting & SMS text messaging for lead nurturing ➜ Trigger Inbound SMS, Outbound SMS, Drip Campaigns & reminders ➜ Link SMS with Calls, Voicemail, CTI & Telephony in Service Cloud
  • Compliant Text Messaging, Bulk Text Alerts & SMS Automation ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
  • AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
  • Bulk SMS, MMS, Multichannel Messaging & WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages & Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS & chat on WhatsApp, WeChat, RCS
  • Native Salesforce SMS App & WhatsApp Integration ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time lead and contact engagement with text messaging in Salesforce
  • Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, Viber & KakaoTalk ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Conversational Messaging in Service Cloud
  • Free Trial for SMS Marketing, Bulk Texting & SMS Campaigns ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ Rated 4.89 by 1,280+ users. No cost, no risk - start texting
  • Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Screenshots

Send SMS, MMS, WhatsApp, RCS & Web Chat across 15+ Channels in Salesforce

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Send SMS, MMS, WhatsApp, RCS & Web Chat across 15+ Channels in Salesforce

Pricing

Paid, from $7 per user per month.

360 SMS App plans
PlanPriceBilled
Default Plan$7 per userMonthly

Our free trial provides all the features of a paid plan for the initial 7 days plus 100 text messages for free. Contact us for pricing at: sales@360degreeapps.com US: +1 3236414417 | UK: +447403279473 | AUS: +6148885 3632 | IN: +918527100131

The publisher offers discounts.

Compatibility

Works with
  • Service Cloud
  • Experience Cloud
  • Nonprofit Cloud
Requires
  • Sales Cloud
Salesforce editions
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Supported
Salesforce security review
Passed on October 13, 2020
Industries
  • Education
  • Financial Services
  • Healthcare & Life Sciences
Languages
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Danish
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Chinese (China)
  • Spanish
  • Swedish
  • Thai
  • Chinese (Taiwan)

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