360 SMS App
Send SMS, Text & WhatsApp Messages from Salesforce | WeChat | CTI
By 360 Degree Cloud Technologies Pvt. Ltd.Marketing Automation
- Rating
- 4.9
- Reviews
- 1,285
- Pricing
- Paid
- From $7 per user per month
- Listed since
- 2016
About 360 SMS App
SMS, Texting & WhatsApp with AI Chatbot - 100% Native Salesforce SMS App
360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response.
What you can do Two-way, 1-on-1 texting on any Salesforce object
Bulk SMS and mass texting at scale, even from Reports
Automate SMS text messaging with Drip Campaigns and scheduled sends
Appointment reminders that cut no-shows
Trigger SMS and WhatsApp from Flow or Process Builder
AI chatbot, SMS/email alerts, templates and phone verification
Multichannel messaging
SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce.
Natively built on Salesforce
A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number.
Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent.
Used across education, recruitment, real estate, healthcare, mortgage and nonprofits.
Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.
Highlights
- SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
- Two-Way SMS, Text Message & Texting via Salesforce Flow ➜ Automate two-way texting & SMS text messaging for lead nurturing ➜ Trigger Inbound SMS, Outbound SMS, Drip Campaigns & reminders ➜ Link SMS with Calls, Voicemail, CTI & Telephony in Service Cloud
- Compliant Text Messaging, Bulk Text Alerts & SMS Automation ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
- AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
- Bulk SMS, MMS, Multichannel Messaging & WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages & Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS & chat on WhatsApp, WeChat, RCS
- Native Salesforce SMS App & WhatsApp Integration ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time lead and contact engagement with text messaging in Salesforce
- Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, Viber & KakaoTalk ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Conversational Messaging in Service Cloud
- Free Trial for SMS Marketing, Bulk Texting & SMS Campaigns ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ Rated 4.89 by 1,280+ users. No cost, no risk - start texting
- Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce
Screenshots

Image 1 of 12
Pricing
Paid, from $7 per user per month.
| Plan | Price | Billed | Free trial |
|---|---|---|---|
| Default Plan | $7 per user | Monthly | 7 days |
Our free trial provides all the features of a paid plan for the initial 7 days plus 100 text messages for free. Contact us for pricing at: sales@360degreeapps.com US: +1 3236414417 | UK: +447403279473 | AUS: +6148885 3632 | IN: +918527100131
The publisher offers discounts.
Compatibility
- Works with
- Service Cloud
- Experience Cloud
- Nonprofit Cloud
- Requires
- Sales Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on October 13, 2020
- Industries
- Education
- Financial Services
- Healthcare & Life Sciences
- Languages
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)
More Marketing Automation apps
The most reviewed Marketing Automation apps on the AppExchange, to compare before you choose.