Unbabel Translation Connector for Salesforce
By UnbabelProductivity
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $1,200 per company per month
- Listed since
- 2018
About Unbabel Translation Connector for Salesforce
No language barriers, just seamless global support
Customers are happier interacting in their native language. Timely multilingual support paves the way for a smoother customer experience — as well as improved first-reply, handling time, backlog, and CSAT.
Your agents bring the support skills. We bring the language skills, no changes to your workflow required. Unbabel helps you build leaner, happier teams and put your resources towards strategic initiatives.
Global enterprise businesses trust Unbabel to deliver native-quality translations of customer support tickets at scale. With Unbabel, Skyscanner saw its CSAT increase from 75% to 92% in a year.
Unbabel for Salesforce helps your enterprise delight customers and empower teams in every language you need.
Unbabel for Salesforce requires an account and subscription. To learn more and see if Unbabel is right for your business, please email sales@unbabel.com or visit https://unbabel.com/integrations/salesforce/.
Highlights
- Powered by state-of-the-art AI and human-in-the-loop expertise, Unbabel delivers enterprise-scale translations. We help you serve customers in any language with fast, native-quality translations of your support communications.
- Boost your CSAT scores by helping your global customers in their own language without changing your Salesforce workflow.
- Our customized translations and sophisticated tone of voice controls mean that you always sound like yourself in every language.
- By utilizing translation memory technology Unbabel has a unique and secure that not only utilizes glossaries but TM’s to give your translations more context and thus the highest quality.
- High security platform with ISO/IEC 27001:2022, ISO 9001, GDPR compliant, CCPA compliant, and EU–US Data Privacy Framework certified, include only system in its class with secure, monitored real-time live translator for our HITL services.
- Unbabel COMET is an open-source neural framework and metric for automated machine translation (MT) evaluation. It more accurately predict human judgments of translation quality, outperforming older metrics like BLEU.
Screenshots
Pricing
Paid, from $1,200 per company per month.
| Plan | Price | Billed |
|---|---|---|
| Base Plan | $1,200 per company | Monthly |
Unbabel is a subscription-based translation service calibrated to your needs and data. We don’t charge per language, per word or per user — but rather by content type and volume.
Compatibility
- Requires
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Pardot
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on September 24, 2021
- Industries
- Consumer Goods
- Healthcare & Life Sciences
- Travel, Transportation, and Hospitality
- Languages
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Danish
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Swedish
- Thai
- Chinese (Taiwan)
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