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Shift Technology

Claims Automation

By Shift TechnologyProductivity

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Paid
From €25 per claim per year
Listed since
2021

About Shift Technology

Deliver an exceptional customer experience by resolving claims instantly

Shift Claims Automation enables you to resolve claims instantly by making decisions with AI. By embedding this capability in claims declaration and update journeys available to policyholders, agents and CSRs, Shift Claims Automation reduces claim resolution time and human touches.

Shift Claims Automation integrates seamlessly with Salesforce. Data entered via claims journeys is integrated directly into the Salesforce data model. Agents and CSRs can declare claims without leaving the Salesforce UI, while benefitting from a built-for-claims experience.

AI decision-making enables you to immediately propose solutions to policyholders, empowering your agents and CSRs and delighting your customers. Resolve claims directly in Salesforce, simplifying your operations and reducing the burden on your claims handling team.

Highlights

  • Claim journeys for agents and CSRs directly in Salesforce
  • Instant decisions on coverage, documents, liability and fraud
  • Next best action suggested on claims to speed up the process during the whole claim cycle

Screenshots

As decisions on coverage and fraud are done in real time, preferred workshops are proposed at FNOL

Image 1 of 6

As decisions on coverage and fraud are done in real time, preferred workshops are proposed at FNOL

Pricing

Paid, from €25 per claim per year.

Shift Technology plans
PlanPriceBilled
Default Plan€25 per claimYearly

Discounts available based on volumes. For enterprise pricing, please contact us.

Compatibility

Salesforce editions
  • Essentials
  • Professional
  • Enterprise
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on April 22, 2021
Industries
  • Financial Services
Languages
  • English
  • French
  • Japanese
  • Spanish

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