Qualtrics

Qualtrics and Salesforce are committed building sales tools that make it easier to communicate with and understand customers, freeing up your sales team to get more done in less time.

Take advantage of new features that bring all your sales data together with everything your customers are thinking and feeling.

EMBEDDED VISUALIZATIONS Copy/paste dynamic X-data charts from Qualtrics into your Salesforce dashboards to see customer feedback in real-time.

WEB TO LEAD Create new customer leads based on survey responses.

TRIGGER SMS, CHAT, EMAIL SURVEYS Automatically send surveys via web, text, or email when a specified object's workflow rule has been met in Salesforce.

SMART NOTIFICATIONS Close the loop quickly with alerts of poor customer experience on mobile and desktop to prevent customer churn.

RESPONSE MAPPING Automatically map customer feedback into any object or field to give your teams the complete customer picture.

POST TO CHATTER Elevate the voice of your customer by posting responses directly to Chatter.

If you don't have a Qualtrics license, use this free trial that has the Salesforce integration enabled. https://salesforcetrial.qualtrics.com