Nextian Subscription Service CPQ, Order Management, Monitoring & Support
By Nextian Corp.Contract Management
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Paid
- From $75 per user per month
- Listed since
- 2020
About Nextian Subscription Service CPQ, Order Management, Monitoring & Support
Accelerating Quote-to-Cash for cloud & communications.
CPQ & SALES: Quote complex products and services with CPQ extensions to Sales Cloud designed specifically for cloud and communications services.
ORDER MANAGEMENT: Save time, avoid errors, and ensure 100% order accuracy with a fully automated quote to order conversions.
SERVICE MANAGEMENT & MONITORING: Achieve operational excellence with account, service, billing and monitoring information integrated in the CRM.
CUSTOMER SUPPORT: Shorten issue resolution times by integrating subscription information, 360° account details and monitoring data in the CRM.
REPORTING & ANALYTICS: Stay on top of your reporting game with 80+ pre-configured dashboards and reports featuring real time updates and pre-built, best-practice Quote-to-Cash, subscription service and recurring revenue metrics.
Highlights
- Provide your sales and customer care teams with data and tools to sell more faster: from creating complex multi-item quotes via CPQ, through 360° customer account intelligence, all the way to automated upsell opportunity detection.
- Ensure a consistent, repeatable, workflow-oriented delivery process for new services as well as changes and cancellations. Leverage automation and integration with billing & other systems to reduce delivery costs and error rates.
- Shorten issue resolution times by integrating accounts, products, subscriptions, contracts and monitoring data in the CRM. Increase customer satisfaction and streamline communication with omni-channel support via phone, email, Customer Portal and the API.
- Ensure customer success and transform subscription service data into a revenue engine with automated discovery of upsell opportunities, comprehensive 360° account intelligence from infrastructure status to billing, and 24/7 on-line customer care.
Screenshots
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Pricing
Paid, from $75 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $75 per user | Monthly |
The specified pricing is for Salesforce components only and excludes Nextian RMM (Remote Monitoring and Management) as well as any third party licenses.
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Requires
- Sales Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on February 22, 2023
- Industries
- Communications
- High Tech
- Languages
- English
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