mPulse for Salesforce
Two-Way SMS Conversations for Healthcare
By mPulse MobileCampaign Management
- Rating
- Not rated yet
- Reviews
- No reviews yet
- Pricing
- Free to install
- Listed since
- 2022
About mPulse for Salesforce
The healthcare engagement solution natively integrated with Salesforce.
EXAMPLE USE CASES ACROSS HEALTHCARE Plan Navigation: Give members easy access to help & support those needing additional information beyond automated navigation programs Disease Management: Support automated management programs by targeting high-risk or high-cost consumers with 1:1 outreach Care Management: Reach & engage patients on the text channel for follow ups & interventions Post Discharge Follow-Up: Efficiently handle questions on care plans & engage patients in meaningful dialogue Care Navigation: Address questions & patients’ knowledge gaps & support automated outreach programs Call Center Diversion: Give inbound callers the option to text in & efficiently respond in real time while streamlining responses to common questions Health Coaching: Streamline outreach & engagement with program participants & extend coaching conversations to the text channel Rx Refill: Streamline refill processing & assist patients that do not refill via automated reminders Health Supply Reorder: Divert inbound calls & support automated reorder reminders
Highlights
- UNLOCK SEAMLESS INTEGRATION & ACCESS Our HIPAA & HITRUST certified engagement capabilities are readily available through the Salesforce user interface through a seamless authentication with mPulse and can be configured to meet your unique needs.
- ACHIEVE OPERATIONAL EFFICIENCY Easily shift from automated to live dialogues as needed. Confidently manage engagement programs at scale. Single source of truth for conversation history & engagement management to reduce manual effort & increase impact.
- TRANSFORM CONSUMER EXPERIENCE Manage & send personalized 1:1 messaging in real-time to drive meaningful outcomes. A unified platform for communication between you & your members, patients, or consumers.
Screenshots
Image 1 of 7
Pricing
Free to install.
| Plan | Price | Billed |
|---|---|---|
| mPulse for Salesforce | $25 per user | Monthly |
Compatibility
- Works with
- Health Cloud
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on December 7, 2022
- Industries
- Healthcare & Life Sciences
- Languages
- English
- Spanish
More Campaign Management apps
The most reviewed Campaign Management apps on the AppExchange, to compare before you choose.