Maximise Cloud Contact Center
By Magnetic NorthProductivity
- Rating
- 3.4
- Reviews
- 9
- Pricing
- Paid
- Listed since
- 2008
About Maximise Cloud Contact Center
Preview, predictive & progressive automatic outbound dialer
Maximise Cloud Contact Center for Salesforce is a high performance Salesforce contact center for inbound/outbound/fully blended environments.
We automate dialing, connecting and updating leads, contacts, cases, opportunities and more, so that your people can focus on doing what they do best - selling!
Full multi-channel functionality for the single view of the customer. Increase talk time, successful call outcomes, customer satisfaction and boost call center productivity by 400%.
Maximise is embedded directly into Salesforce to enable automatic seamless calling list creation from any Salesforce campaign offering preview, progressive and predictive dialing.
Maximise automatically updates Salesforce records to ensure that your data is always current. No telephony applets or toolbar required - pure 100% web service.
Advanced reporting & dashboards to objectively manage performance and results in realtime.
The powerdialer functionality is easy to get up and running with no training. Best of all Maximise for Salesforce is a FREE APP - there are no setup fees, no monthly rentals and no activation costs. All you pay is your call costs (other tariffs available).
Highlights
- Boost calls and talk time with customers & prospects by up to 400%.
- Automatically update Salesforce records using our embedded dialer.
- Realtime dashboards & historical reports deliver valuable management insight.
Screenshots and videos
Image 1 of 9
Pricing
Paid.
Free application. Only pay for call charges.
The publisher offers discounts.
Compatibility
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Not supported
- Salesforce mobile app
- Not supported
- Languages
- English
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