Language IO for Salesforce Knowledge
Fast, accurate and secure translations
By Language IOProductivity
- Rating
- Not rated yet
- Reviews
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- Pricing
- Paid
- From $958 per company per month
- Listed since
- 2021
About Language IO for Salesforce Knowledge
Scale your Knowledge Base Globally with Quality Translations
Language IO is the easiest to use, most secure and business-accurate translation platform native to Salesforce Knowledge.
Language IO enables your team to translate support articles, knowledge bases and FAQs in any language, no language skills or additional hiring needed. Provide self-service support for global customers in 150+ languages within the Salesforce environment, without changing existing workflows or switching windows.
The Language IO solution employs an efficient hybrid of human linguistic services with the world’s leading LLMs and NMT models, layering our AI on top.
Our intuitive workflows allow knowledge managers to easily group articles into translation projects across all target languages. We employ translation memory so you don’t repeatedly pay to translate the same content. Our Machine Translation with a Human Post Edit (MTPE) templates leverage the most fluent AI models while ensuring human-quality fluency. Glossaries ensure our linguists use your preferred translations for product terms and industry jargon.
Plus, we work across your entire Salesforce environment, including Enhanced Chat, and Knowledge.
Highlights
- High accuracy: Language IO gives you access to localization experts as well as the world’s leading MT engines for high-quality and accurate translation of your internal and external knowledge base articles.
- Real-time sync: Enable one-click translations for your knowledge base in 150+ languages. Automatically localizes links for URL consistency across all languages. Outdated translations filter helps you generate a report of all articles that need updates.
- Easy setup: Manage all your article translation projects directly within Salesforce. Once you select the target languages and submit your project for a quote, the translated articles will automatically be pushed back into Salesforce.
- Reduce costs: Expand to new markets, improve operational flexibility and save costs — all with your current team, without hiring multilingual agents. Get one-time translations of frequently used messaging to reuse when you need, saving time and money.
- Excellent customer experience: While you provide delightful customer experiences, our team is here to support you from onboarding to ongoing strategy. Plus, our transparent, all-inclusive pricing means no hidden fees or additional charges.
Screenshots

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Pricing
Paid, from $958 per company per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $958 per company | Monthly |
Starting at $958 USD per month plus pay-as-you-go, per-word pricing for translation services. We’ll work with you to determine the correct package for your translation needs. Reach out at sales@languageio.com or go to languageio.com/demo/ for a demo.
Compatibility
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on January 29, 2021
- Languages
- English
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