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Language IO for Salesforce Knowledge

Fast, accurate and secure translations

By Language IOProductivity

Rating
Not rated yet
Reviews
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Pricing
Paid
From $958 per company per month
Listed since
2021

About Language IO for Salesforce Knowledge

Scale your Knowledge Base Globally with Quality Translations

Language IO is the easiest to use, most secure and business-accurate translation platform native to Salesforce Knowledge.

Language IO enables your team to translate support articles, knowledge bases and FAQs in any language, no language skills or additional hiring needed. Provide self-service support for global customers in 150+ languages within the Salesforce environment, without changing existing workflows or switching windows.

The Language IO solution employs an efficient hybrid of human linguistic services with the world’s leading LLMs and NMT models, layering our AI on top.

Our intuitive workflows allow knowledge managers to easily group articles into translation projects across all target languages. We employ translation memory so you don’t repeatedly pay to translate the same content. Our Machine Translation with a Human Post Edit (MTPE) templates leverage the most fluent AI models while ensuring human-quality fluency. Glossaries ensure our linguists use your preferred translations for product terms and industry jargon.

Plus, we work across your entire Salesforce environment, including Enhanced Chat, and Knowledge.

Highlights

  • High accuracy: Language IO gives you access to localization experts as well as the world’s leading MT engines for high-quality and accurate translation of your internal and external knowledge base articles.
  • Real-time sync: Enable one-click translations for your knowledge base in 150+ languages. Automatically localizes links for URL consistency across all languages. Outdated translations filter helps you generate a report of all articles that need updates.
  • Easy setup: Manage all your article translation projects directly within Salesforce. Once you select the target languages and submit your project for a quote, the translated articles will automatically be pushed back into Salesforce.
  • Reduce costs: Expand to new markets, improve operational flexibility and save costs — all with your current team, without hiring multilingual agents. Get one-time translations of frequently used messaging to reuse when you need, saving time and money.
  • Excellent customer experience: While you provide delightful customer experiences, our team is here to support you from onboarding to ongoing strategy. Plus, our transparent, all-inclusive pricing means no hidden fees or additional charges.

Screenshots

Deliver multilingual self-service experiences with Salesforce Knowledge.

Image 1 of 9

Deliver multilingual self-service experiences with Salesforce Knowledge.

Pricing

Paid, from $958 per company per month.

Language IO for Salesforce Knowledge plans
PlanPriceBilled
Default Plan$958 per companyMonthly

Starting at $958 USD per month plus pay-as-you-go, per-word pricing for translation services. We’ll work with you to determine the correct package for your translation needs. Reach out at sales@languageio.com or go to languageio.com/demo/ for a demo.

Compatibility

Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
  • Salesforce Platform
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on January 29, 2021
Languages
  • English

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