KayakoConnect
By Astrea IT Services Pvt LtdIntegration
- Rating
- 5.0
- Reviews
- 3
- Pricing
- Free
- Listed since
- 2016
About KayakoConnect
Connect Salesforce with Kayako
User can perform the following operations: “Create case”, “Update case”, “View case(s) Reply”, “Create Reply” and “Get Attachment” for any Contact record(s) of Salesforce using this app.
Features: 1.Creating Case from Salesforce in Kayako. 2.Updating Case from Salesforce in Kayko. 3.Create Reply from Salesforce in Kayako. 4.View Case Replies from Kayako in Salesforce for a specific Case. 5.View All Cases of the user from Kayako in Salesforce. 6.Agent can view Kayako case(s) in Salesforce based on Case Access given to the Agent.
Highlights
- Create and Update Case from Salesforce into Kayako. Also User can update the same Case from Kayako and the changes will reflect into the Salesforce Instance promptly.
- Create Reply from Salesforce into Kayako.
- View All cases and Replies from Kayako to Salesforce.
Screenshots and videos
Image 1 of 14
Pricing
Free.
Compatibility
- Salesforce editions
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on November 24, 2016
- Languages
- English
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