Salesforce WhatsApp Integration
Native, Ready-To-Go Salesforce App - ConvertHQ
By doScale GmbHIntegration
- Rating
- 5.0
- Reviews
- 9
- Pricing
- Paid
- From €99 per company per month
- Listed since
- 2024
About Salesforce WhatsApp Integration
Send, receive, and track WhatsApp messages in Salesforce.
ConvertHQ integrates WhatsApp directly into Salesforce Sales Cloud. This native integration enables your team to send, receive, and track WhatsApp conversations without leaving Salesforce. No coding required. Fast setup. Instant impact on lead engagement.
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Key Benefits:
- Drive faster response times and higher conversion rates.
- Keep all messaging and customer data inside Salesforce.
- Reduce manual work with automation and templates.
- Ensure compliance with GDPR and Salesforce security standards.
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Core Features:
- Native WhatsApp messaging in Leads and Contacts.
- Automatic activity logging and full message history.
- Bulk sends, templates, and Salesforce Flow automation.
- Shared team inbox and click-to-WhatsApp actions.
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Technical Highlights:
- 100% native to Salesforce Sales Cloud.
- No external middleware or SaaS platform required.
- Secure, scalable, and vetted through Salesforce security review.
- Simple setup in sandbox or production.
Highlights
- *Automatic Lead Creation* WhatsApp inquiries create new leads or update existing contacts in Salesforce – no missed opportunities, no duplicates.
- *Live Chat in Salesforce* Respond to prospects directly from Salesforce without switching apps. All replies stay synced with WhatsApp in real time.
- *Dedicated WhatsApp Number* ConvertHQ provides a ready-to-use WhatsApp number as part of the integration – no setup hassle.
- *Secure and GDPR-Ready* Built on Salesforce and AppExchange-certified, ConvertHQ ensures your WhatsApp lead generation runs fully compliant and secure.
- *24-Hour Retargeting* If a lead stops replying, ConvertHQ enables automated WhatsApp follow-ups within the 24-hour window to boost conversion chances.
- *Full Conversation History* Every chat is documented in Salesforce through the integration. Reps always have context at hand.
Screenshots
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Pricing
Paid, from €99 per company per month.
| Plan | Price | Billed |
|---|---|---|
| WhatsApp Connector | €99 per company | Monthly |
| + 5 EUR/conversation (up to 100) | €5 per conversation | Monthly |
| + 3.5 EUR/conversation (101-500) | €3.5 per conversation | Monthly |
| + 1.5 EUR/conversation (501+) | €1.5 per conversation | Monthly |
Our WhatsApp Salesforce Integration offers simple pricing: Connector Fee + a Conversation Fee based on usage. Pricing adjusts automatically each month, following a flexible pay-as-you-grow model, so you only pay for what you use as your business scales.
The publisher offers discounts.
Compatibility
- Works with
- Sales Cloud
- Service Cloud
- Experience Cloud
- Requires
- Sales Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on October 10, 2024
- Industries
- Horizontal Product
- High Tech
- Professional Services
- Languages
- English
- German
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