Communications
Document Generation for Salesforce
By OpenText CorporationCollaboration
- Rating
- 5.0
- Reviews
- 2
- Pricing
- Paid
- From $17 per user per month
- Listed since
- 2018
About Communications
Personalize your content creation
OpenText Communications for Salesforce (previously called Exstream for Salesforce) is an enterprise solution for interactive and automatic document generation. We have the flexibility to deliver letters, quotes, proposals, contracts, service documents. Our global footprint means we can support multi-lingual requirements and large organisations.
Analysts report OpenText as the leader in the Customer Communication Management (CCM) market. Forester define this as: “Software used to compose, format, personalize, and distribute content to support [..] customer communications and improve the customer experience.“
Communications for Salesforce generates communications with data sourced from multiple systems like Salesforce, SAP and SQL databases. We understand the output could take many varieties: pdf, sms, web, email plus many more (this is called Multi-Channel).
Communications for Salesforce is able to print, mail, sign or save the documents as well as store back into Salesforce.
- Simple and flexible Salesforce configuration
- Intuitive user experience
- Leveraging the recognized leader in CCM software
- Storage back into Salesforce object, or to OpenText Content Management
Highlights
- Design experiences that delight customers and nurture relationships at every step of the journey to drive brand loyalty, revenue, and customer lifetime value. Revise, repurpose, and personalize content faster and with less effort.
- Mitigate risk by ensuring branding and regulatory compliance. Be confident that your communications are using up-to-date customer information.
- Business users can create and update templates using a variety of interfaces – no need to have developers maintain templates through coding.
Screenshots and videos
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Pricing
Paid, from $17 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $17 per user | Monthly |
Communications for Salesforce is an additional paid integration available to OpenText Communications customers. Discounting is available for higher volumes. Call us today at 1-800-499-6544 for a customized quote.
The publisher offers discounts.
Compatibility
- Works with
- Experience Cloud
- Financial Services Cloud
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on December 17, 2024
- Industries
- Horizontal Product
- Financial Services
- Languages
- English
- French
- German
- Italian
- Japanese
- Portuguese
- Chinese (China)
- Spanish
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