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Coconut Software

Embedded Appointment Scheduling for Banks and Credit Unions

By Coconut SoftwareProductivity

Rating
Not rated yet
Reviews
No reviews yet
Pricing
Free to install
Listed since
2020

About Coconut Software

Intelligent branch solution that streamlines advisors’ workflows

►Embedded Scheduling in Salesforce: Give advisors a faster, simpler way to serve clients by booking, rescheduling, and managing meetings directly within Salesforce—no tab switching or duplicate entry required.

►Data Sync: Automatically sync every meeting, update, and cancellation between Coconut and Salesforce to keep client records accurate, complete, and always up to date—no manual work required.

►Integrated Calendar Scheduling: Eliminate scheduling conflicts with seamless synchronization between Salesforce, Outlook, and Google—ensuring every advisor’s calendar reflects real-time availability.

►Contact-Center Booking: Enable contact-center staff to book on behalf of advisors directly within Salesforce, reducing missed opportunities and helping clients get connected faster.

►Flexible Field Mapping: Configure how data flows between Coconut and Salesforce so staff, services, and branch information align perfectly for accurate reporting and clean client records.

►Customizable Advisor Dashboards: Equip advisors with clear, personalized dashboards that show upcoming appointments, client context, and key actions.

Highlights

  • Make life easier for advisors Book, reschedule, and manage client meetings directly within Salesforce — no switching between applications or duplicate data entry. Advisors using Coconut save up to 10 minutes per appointment.
  • Improve data accuracy and visibility Automatic data sync ensures every meeting, update, and outcome is logged in Salesforce, providing a clear view of advisor productivity and performance. Banks using Coconut see a 2.5% increase in new account growth.
  • Strengthen the client experience With integrated scheduling, pre-meeting context, and branch-wide visibility, advisors can serve clients faster and more personally. Banks using Coconut achieve an 8.5% increase in loan pull-through rates.

Screenshots

Learn more at: coconutsoftware.com or swipe for details →

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Learn more at: coconutsoftware.com or swipe for details →

Pricing

Free to install.

Coconut Software plans
PlanPriceBilled
Coconut Essentials starting price:$25,000 per companyYearly

Compatibility

Works with
  • Sales Cloud
  • Service Cloud
  • Financial Services Cloud
Requires
  • Sales Cloud
Salesforce editions
  • Essentials
  • Professional
  • Enterprise
  • Unlimited
  • Performance
  • Developer
Lightning Experience
Supported
Salesforce mobile app
Not supported
Salesforce security review
Passed on January 30, 2020
Industries
  • Financial Services
Languages
  • English
  • French
  • Spanish

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