Case Labels
By adelforceProductivity
- Rating
- 5.0
- Reviews
- 3
- Pricing
- Free
- Listed since
- 2019
About Case Labels
Add labels to cases.
Service agents will be able to literally label cases according to specific case management process. They will get immediate clarity, and ability to prioritize or differentiate between cases quickly by color-coordinating your case labels.
Managers can run also reports on it.
Instructions > https://sites.google.com/view/adelforce/products-services/case-labels
Highlights
- Give agents immediate clarity, prioritize, and differentiate between cases quickly by color-coordinating your case labels. Specify color for each label, which determines how the label is displayed in the Service Console, or general app, to your agents.
- Instructions> https://sites.google.com/view/adelforce/products-services/case-labels
Screenshots and videos
Image 1 of 4
Pricing
Free.
Compatibility
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Salesforce Platform
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on April 20, 2022
- Languages
- English
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