Automation Anywhere RPA Bots for Salesforce
By Automation AnywhereProductivity
- Rating
- 5.0
- Reviews
- 4
- Pricing
- Paid
- From $10 per user per month
- Listed since
- 2019
About Automation Anywhere RPA Bots for Salesforce
Automate business processes across the enterprise from within Salesforce
Automation Anywhere is a leader in Robotics Process Automation (RPA), leveraging software bots to automate repetitive, rules-based tasks. Humans collaborate with bots to execute processes across the enterprise from a familiar and friendly interface, such as Salesforce.
Automation Anywhere is simplifying the agent experience onto one screen with cross-system automations for every step before, during, and after calls. Put manual tasks on autopilot so agents can go faster with Intelligent Automation, with customized step-by-step, real-time guidance for every interaction.
Salesforce users can leverage RPA Bots for Salesforce to automate the following processes and more:
- Multi-app login
- Multi-system update
- 360-degree customer view
- Multi-system research
- Order acceptance and processing
- Return authorization
- Case escalations and approvals
- After call work
- Agent onboarding and process re-training
Highlights
- Version 3.21 January 2025 Automate time-consuming business processes with RPA • Disband data silos & execute tasks across multiple systems • Upskill employees for more value-add work • Deploy & scale easily with cloud-native Intelligent Automation
- Supercharge your contact center and exceed SLAs • Improve agent productivity before, during, and after each customer interaction • Reduce attrition and onboarding costs with guided automation • Enable agents to focus on the customer for higher CSAT
- Get more out of your Salesforce deployment • Increase license utilization with added UX functionality • Drive adoption by integrating multiple data sources into a single view • Seamlessly sync data between Salesforce and other systems without APIs
Screenshots and videos
Pricing
Paid, from $10 per user per month.
| Plan | Price | Billed |
|---|---|---|
| Default Plan | $10 per user | Monthly |
Customers will need a licensed instance of Automation 360 Cloud or On-Premise in order to use this application. RPA Bots for Salesforce allows customers to run Automation 360 RPA bots directly from within Salesforce.
Compatibility
- Works with
- Marketing Cloud
- Financial Services Cloud
- Health Cloud
- Requires
- Sales Cloud
- Service Cloud
- Salesforce editions
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Supported
- Salesforce security review
- Passed on April 27, 2021
- Industries
- Horizontal Product
- Languages
- English
- French
- German
- Italian
- Japanese
- Korean
- Portuguese
- Russian
- Chinese (China)
- Spanish
- Chinese (Taiwan)
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