Aptumo UK

As the sector and Ofwat look to place customers at the heart of services, your software must evolve alongside market changes to enable, not hinder, change and innovation. Aptumo has been built to deliver what you and your customers need today, tomorrow and in the future:

• Customer segmentation - design your screens and the information within them to be different for chosen customer segments
• Priority Services Register - easily integrate your PSR data and flag customer financial and non-financial vulnerabilities
• Tariff flexibility - empowering you to offer a range of tariffs to suit different consumers
• Bill & Meter Read Frequency - flexibility and choice in how often you bill and read customer meters
• Incorporate meter option and complaint reporting to reduce hand-offs and allow root cause analysis
• Payment Plan flexibility - offer payment breaks and easily change customer payment dates and amounts
• County Court Integration provided as standard
• Open Water - an out of the box and proven solution for business water retailers
• Multi-Utility ready - architected to provide a smooth path to billing other essential services