Service Time Manager
By AlscientProductivity
- Rating
- 5.0
- Reviews
- 2
- Pricing
- Free
- Listed since
- 2020
About Service Time Manager
Track time spent on cases against estimated completion time.
At Alscient, we provide a high quality, ITIL based service model to our customers. Our ability to track time and effort against cases is vital so that we can ensure the correct resources are available to respond to and effectively resolve cases.
Highlights
- Store estimated completion times directly on case records. This can then be used for reporting and case assignment.
- View time spent on a cases by having your service team log their time as work logs. Furthermore, this can also be used to view the work completed by each team member.
- Schedule work for your team to complete and understand what cases are in the process of being resolved and when by.
Screenshots
Image 1 of 6
Pricing
Free.
Compatibility
- Salesforce editions
- Essentials
- Professional
- Enterprise
- Unlimited
- Performance
- Developer
- Lightning Experience
- Supported
- Salesforce mobile app
- Not supported
- Salesforce security review
- Passed on September 28, 2020
- Languages
- English
More Productivity apps
The most reviewed Productivity apps on the AppExchange, to compare before you choose.